Senior IT Administrator

WHO WE ARE: 

Next Level Games is a wholly owned subsidiary of Nintendo Co., Ltd. 

We’ve been passionate about video game development for 20 years now, shipping award-winning games for fans across the world and still going strong. Some of our titles include Super Mario Strikers, Mario Strikers Charged, Punch-Out!!, Luigi’s Mansion: Dark Moon, Metroid Prime Federation Force, Luigi’s Mansion 3 and most recently Mario Strikers™: Battle League. 

At NLG, we believe that a project finds success when we collaborate. Therefore, we place careful consideration to build an environment where everyone feels welcome and has fun in the process of achieving our shared goals. 

WHAT YOU’LL BE DOING: 

We are looking for an IT Administrator to join our team at Next Level Games. At Next Level Games, we work hard to ship the best, most memorable games for our audience. To make that happen, we need a seamless flow of information and technology across the entire company and across all our external partners. As a member of our IT team, you will play a pivotal role in achieving this.

You will be given autonomy and responsibility to solve a wide range of infrastructure and technology problems in the ever-changing landscape of video game production. It’s a challenge which demands all of the skills you have acquired in your previous IT work and an interest in always growing and learning more. Key responsibilities include: 

• Administer Linux and Windows – both physical and virtual
• Monitor and maintain on-prem and cloud infrastructures 
• Manage networking infrastructure 
• Maintain end-user equipment, hardware, software, and supplies 
• Perform installation, implementation and upgrades of internal systems and software
• Maintain documentation of procedures, operations and system configurations
• Evaluate, implement and maintain cybersecurity best practices across all systems
• Help improve company productivity
• Take initiative in finding solutions to problems 
• Knowledge-sharing and collaboration with the team 
• Participate in technical reviews and help develop best practices
• Communicate maintenance and incidents to the company in a customer-focused manner
• Communicate and coordinate with external partners 

WHO WE’RE LOOKING FOR: 

• Degree in System Administration or equivalent experience in Computer Information Systems, Computer Science or a related field
• 5+ years of experience administrating Linux and Windows servers in an IT operations or similar role
• Entra and Microsoft 365 administration
• Scripting (Python, PowerShell, Linux CLI) 
• Networking configurations (Firewall, DNS, VPN)
• Source Control systems (Git, Perforce) 
• Highly effective triage, task prioritization and time management skills 
• Ability to work well both in a team and independently
• Excellent verbal and written communication skills

YOU SET YOURSELF ABOVE WITH: 

• Configuration management tools (ex. Ansible, Salt, Puppet) 
• Virtualization and cloud platforms (ex. VMware, Proxmox, AWS)
• Container technologies (ex. Docker, Kubernetes) 
• Infrastructure Monitoring (Nagios, Grafana)
• Systems hardening best practices
• Perforce administration
• Storage Area Networks administration (Oracle, TrueNAS) 
• Database administration (SQL, NoSQL) 
• Jira and confluence server administration and configuration
• Authentication systems (SAML, OAuth) 
• C, C++ programming 
• Previous gaming or similar studio environment experience

WHY YOU’LL LOVE WORKING HERE:

• Competitive benefits and annual leave, including discretionary performance bonus program, health coverage and RRSP matching
• Support for mental health, financial well-being, legal assistance and more through our Employee Assistance Program 
• Access to our in-studio gym, and an extensive media library filled with games and books 
• Join a committee – board games, sports, or something else – it’s all here!
• Discounted shopping for Nintendo products and merchandise at the online employee store 
• A workplace that values inclusivity and encourages continuous growth
• A chance to be part of Nintendo, creating award winning games that make an impact 

Please note this is an on-site position, requiring five days per week at our Vancouver studio. 

The hiring range for this position is $ 70,000 - $ 105,000 CAD annually and is subject to change. The final base salary compensation will be based on factors such as skills, education, and/or experience. 

We wish to thank all applicants in advance; however, only those under consideration will be contacted. We are currently only considering applicants who already have work eligibility in Canada and can work on-site in Metro Vancouver.