Senior Implementation Consultant (Microsoft Dynamics 365 )

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Implementation Consultant (Microsoft Dynamics 365)

Location: Toronto - Front St.

Get To Know The Team:

SS&C is leading the way.  We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few.  We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C Learning Institute
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get to Do:

• Consult using product, industry, and best business practices knowledge and experience,
• Serve as subject matter expert and project resource during Salentica CRM (Dynamics 365) implementations and upgrades.
• Identify and presents product solutions and related business process solutions that support the client's tactical and strategic initiatives.
• Create and maintains project plans, collect & document project requirements, manage project scope and schedule,
• Maintain all project artifacts, issue resolution, tests and validates deliverables,
• Provide client training/education, and transitory post-implementation support.
• Communicate project-related information via project management tools including project schedule, status reports, risk register, change log and other project artifacts as needed.
• Execute data analysis of client source databases and client files to identify source to target mappings.
• Work closely with client and data engineer to generate data mapping documentation which supports creation of data migration scripts.
• Deploy and configure the Salentica CRM product (Dynamics 365) according to defined requirements and agreed-upon scope.
• Partner with other functional groups (e.g., training/education, sales, product development, professional services, support, relationship management) to introduce and support new product functionality and/or additional product and/or service offerings.
• Identify additional revenue opportunities and provide cross-selling support.
• Demonstrate a developing functional knowledge to evaluate the implications of issues and make recommendations for solutions.
• Recognizes and minimize Salentica project risk exposure
• Guide and mentor less experienced team members.
• Recommends Great Ideas!

What You Will Bring:

• Ability to work independently as a self-starter and in a team environment
• Ability to work collaboratively with internal teams to deliver client solutions
• Working knowledge of financial services and wealth/asset management markets.
• Proven experience with Dynamics 365 CRM Implementation or Administration. Microsoft Dynamics certifications considered an asset, but not required
• Superior time-management skills, with the ability to handle multiple projects/tasks simultaneously
• Experience managing projects of moderate scope or on varied tasks that require resourcefulness, self-initiative, and significant independent judgement. PMP designation considered an asset, but not required.
• Superior written and verbal communications skills to communicate with both internal and external stakeholders
• Experience with ETL tools and SQL query building experience considered an asset but not required
• Experience dealing with complex business problems, identifying business/functional user requirements, recommending how to best support them through processes and applications and outline steps for execution.
• Ability to manage stakeholder expectations, have influence without authority, and a strong ability to sell recommendations and solutions by stating advantages and value in business terms.
• Bachelor's Degree with 3 years relevant industry experience

We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: tacanada@sscinc.com

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.