Zepz Group is the group powering leading global remittance brands: WorldRemit and Sendwave. Zepz Group has been disrupting an industry previously dominated by offline legacy players by reducing the barriers to finance and increasing safety and convenience for users. Every day, Zepz Group and its brands work towards unlocking the prosperity of cross-border communities through finance and technology - driven by the vision of a world that celebrates migrants’ impact on prosperity, at home and abroad. Zepz served over 9+ million users through its presence in over 4,600 corridors with over 40 send countries and 90 receive countries
Come join us!
Zepz.io
Our Commitments:
- We act like owners - We are relentlessly delivering for our users and spending money thoughtfully.
- We embrace embarrassing honesty - We function best when we're open and honest with one another — especially about our challenges and doubts.
- We have a bias to action - We get to first outcomes quickly, iterate and learn.
- We strive to be better - We may make mistakes, but always learn from them.
- We are inclusive - to better reflect and serve our users.
About the role:
The Fraud team at Zepz is responsible for detecting bad actors on our platform and preventing losses for our customers and the company due to fraudulent and other illegal activities. Internal and external customers rely on us to detect such activities in a timely manner while minimising disruption to user experience on our platform. This requires a next-level fraud platform, and we are looking for a Manager to build and manage a team of engineers to build services for that platform. You will be at the centre of all activities: hiring, creating roadmaps, evaluating tools and technology, and execution.
Our mission is to build a world class platform from first principles which will be leveraged both internally and externally. This new platform will enable Zepz and its partners to enter new markets while supporting the organisation’s goal of making remittance easy and secure for a global customer base.
Technologies & Environment:
- We are building out our microservice architecture in Java/Kotlin using cloud-based technologies in AWS and k8s to manage software deployments.
- Due to the data heavy nature of the team we are also one of the biggest consumers of data in the company and utilise many of the modern database services (DataBricks), data analytics services (Mode), storage (S3).
- We put a strong emphasis on automation, unit/integration testing and performance testing. We also aim to be data driven in our decision making so building our service from the ground up supporting collection of such data is a must.
Reporting to the Director of Engineering, you will:
- Develop talent within the team.
- Create a positive and high-performing environment.
- Ensure the team is aligned on company priorities, goals, and OKRs.
- Engage in hands-on participation in Engineering tasks such as coding, peer reviews, and building automation tests.
- Act as the initial point of contact for your team and facilitate the inclusion of team members as required.
- Work closely with Product Managers to align on your team's capacity.
- Collaborate closely with Scrum Masters to foster engagement, focus, responsibility, and motivation in the team.
- Collaborate with stakeholders, translating requirements into roadmaps for delivering data services.
What you bring to the table:
Leadership
- Technical ownership of services related to our fraud platform
- Champion a mindset focused on maintaining a high standard for quality and operational resilience.
- Decisive and opinionated on what good software engineering practices look like.
- Lead cross-team efforts, highlighting areas of improvement and driving execution.
- Motivate team members, drive engagement and steer professional development.
- Have strong communications and presentation skills, be comfortable with presenting at the executive level.
Technical
- Experience with managing the design, build and deployment of Web Site / Services on cloud-based infrastructure.
- Experience leading technology/tool evaluation/selection
- Experience with orchestration and containerization tools such as Kubernetes and Docker.
Bonus points if you:
- Have experience working in a Financial or FinTech space
- Have experience working in a distributed team across different geographies and timezones
- Are from the East Coast US/Canada
What you’ll get from us
Please note that the benefits below will apply to permanent roles.
We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:
- Unlimited Annual Leave: Feel free to make the most of your time off and maintain a healthy work-life balance!
- Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
- Retirement: We offer pension schemes to help you plan for and secure your future.
- Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
- Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.
We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!
Why choose Zepz?
- Our team of over 1,000 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
- We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
- We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
- At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.
Ready to Apply?
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive.
So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.
