Senior Digital Project Manager

Posted 19 Hours Ago
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Canada
Senior level
eCommerce • Software
The Role
The Senior Digital Project Manager at Therefore Interactive leads multifunctional teams to deliver web and app experiences. Responsibilities include managing client communications, project governance, risk management, and reporting. The role involves collaborating with product owners and designers to align user goals with business objectives, while continually improving project management practices within the organization.
Summary Generated by Built In

Description

Are you passionate about leading a highly-skilled multifunctional team in delivering smart and beautiful web and app experiences? Do you thrive in a dynamic and innovative work environment?

Therefore Interactive is a leading digital agency based out of Toronto, Canada. As a Senior Digital Project Manager at Therefore you’ll be interacting with senior management and operational teams alike in analyzing and gathering business requirements, developing a strategic project plan, and executing the plan with your team towards success.

Using your keen sense of how technology is applied towards meeting business goals and delivering delightful user experiences you will lead our clients through complex digital transformations, revitalization projects, and net new digital initiatives.

If this sounds like a great fit to your skills and experience, and you share our passion for this work, we encourage you to apply!

Requirements

RESPONSIBILITIES

Communication:

  • Lead client communications and collaborate with delivery leads.
  • Maintain consistent and high-quality project communication with all project stakeholders.
  • Facilitate consistent customer-focused delivery coordinating with delivery leads, client services, and executive sponsor.

Project governance:

  • Identify and establish project success metrics, constraints, accountability structures, and communication workflows.
  • Implement a project management methodology that best aligns to project type, client expectations and Therefore established standards.
  • Govern the project estimation process and the development of project deliverables.
  • Establish processes and methods to manage scope with clients throughout the project lifecycle.
  • Implement processes to facilitate and maintain shared knowledge of critical project metrics throughout the project lifecycle.

Management:

  • Collaborate with product owners, product designers and technical solution architects to establish strategic solutions that balance user goals, technical feasibility, and business objectives.
  • Establish, maintain and coordinate integrated project plans to help our clients achieve their strategic objectives and meet project success metrics.
  • Manage project risk through standardized risk management practices.
  • Provide accurate time and resourcing forecasting for current and upcoming engagements.
  • Ensure team is meeting established timeline and goals.
  • Systematically track project tasks and risks.

Reporting & documentation:

  • Establish standard reports for project teams and clients.
  • Provide an infrastructure of constant health performance monitoring (related to project success criteria).
  • Ensure repeatable processes are in place and documented.

Outside of any specific project:

  • Uphold and assist in evolving project management best practices across the organization.
  • Maintain a strong working knowledge of trends within our industry which will enable you to provide other team members with high level insights, valuable strategies and perspectives that improve our processes, quality, and bring additional business value to clients.
  • Work with our business development team throughout the sales process to help define and scope the engagements, as well as identify further business opportunities with our clients.

QUALIFICATIONS

  • Bachelor’s degree with 5+ years Project Management experience in digital web/marketing/analytics.
  • DSDM, PMI-ACP, DASM, DASSM, DAC, or DAVSC, or equivalent
  • Demonstrable experience in managing the delivery of large-scale and/or complex e-commerce solutions, CMS websites or web applications for clients.
  • Strong proficiency with Jira + Confluence.
  • Self-motivated and ability to work independently, or in collaboration with other team members.
Benefits

About Therefore

Therefore was founded in 2005 and quickly we had the opportunity to work with influential people and brands, helping us get a great start. From day one we’ve been obsessed with delivering high-quality web solutions for clients and their customers. Today we are a team of 27 highly experienced and talented people working with some of the best known brands and organizations across the nation. We are known for long-term relationships, large-scale delivery, quality, and service consistency.

What We Do

Embracing modern web technology, human-centric design, data-informed decision making, and in close collaboration with our client partners we deliver large-scale CMS websites, composable e-commerce solutions, and modern web applications. Simply put, our mission is to advance how organizations communicate, interact, and transact online.

Perks & Benefits

  • Work with high-profile Clients
  • Top of the line hardware and software tools
  • Career planning, paid training and mentorship program
  • Mental health and personal days allowance
  • Attractive benefits package
  • Flexible working hours
  • Competitive compensation
  • Health - We provide a full featured health plan.

Therefore welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Top Skills

Project Management
The Company
HQ: Toronto, Ontario
23 Employees
On-site Workplace
Year Founded: 2004

What We Do

At Therefore we make smart and beautiful experiences for the web. We do this through building large-scale websites, scalable e-commerce solutions, and modern web applications that work well for real people. Simply put, our mission is to humanize how people communicate, interact, and transact online.
At Therefore, we build solutions that make digital work for people. To do so requires a commitment to uncovering tangible human needs, and designing ways to meet these needs. Our development practice is informed by real-world business goals and the people who will be using our solutions. Our omnichannel solutions are engineered with the technology of the web.

We are headquartered in Toronto, Canada.

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