Own creator sourcing and onboarding for major brand campaigns, filling complex rosters against specific campaign requirements and tight deadlines. Manage creator and talent agency relationships, including negotiation, contracting, onboarding, and support. Track funnel performance, deliver roster KPIs, support sales pitches and RFPs, resolve creator issues, and coordinate with internal teams to anticipate demand. Requires strong creator marketing expertise, high-volume outreach experience, agency management, Salesforce and spreadsheet fluency, and comfort working cross-functionally in an evolving environment.
About Us
At #paid, we’re on a mission to empower creators to do what they love—create. Our marketplace connects vetted creators with some of the world’s most iconic brands, like McDonald’s, Samsung, and Disney, fostering authentic collaborations that drive real business results. We’ve built a marketplace that solves big challenges in the creator ecosystem, from fair pricing to algorithmic matching and content usage rights, ensuring every partnership is seamless and impactful.
With our proprietary technology and an unwavering commitment to trust and transparency, we’re revolutionizing the way brands and creators come together to make magic. Rated #1 for customer support and managed services, #paid is leading the creator marketing space. Through innovative technology and a team of ambitious humans, we're transforming the future of the creator economy.
The Role
#paid's creator network has grown almost entirely through word of mouth. That's worked, but it means the shape of our network reflects who found us — not what our clients are actually buying. We're building a real acquisition function to change that, and this role sits at the center of it.
You'll be sourcing and onboarding creators to fill live rosters for our largest, most complex accounts, where the ask is specific and the timeline is tight.
You'll work closely with the Senior Manager, Creator Acquisition, who owns the overall acquisition strategy and our large-scale growth partnerships. You own the execution: the outreach that actually happens, the funnel that actually moves, and the rosters that actually get filled.
You'll be measured on roster turnaround time, first-round roster approval rate, and roster on-time rate on the reactive side.
This is a build-as-you-go role.
Responsibilities
- Own sourcing for our biggest programs. Source and onboard creators for live rosters on our largest and most complex accounts, partnering with the Senior Manager on load-sharing across the biggest programs.
- Deliver on roster performance. You're accountable for roster turnaround time, first-round approval rate, and on-time delivery on the accounts you own — sourcing fast enough and accurately enough that rosters land right the first time.
- Source against real campaign requirements. Find off-platform creators who match specific asks — tier, platform, category, vertical, geography — and get them onboarded on campaign timelines.
- Own agency relationships end to end. Scoping, negotiation, contracting, onboarding, and ongoing support for the talent agencies behind your accounts.
- Support Sales and Strategy on RFPs and proactive pitches with creator recommendations that reflect what we can actually deliver.
- Resolve issues fast. Platform questions, escalations, payment or process friction — handled with speed and professionalism.
- Stay ahead of demand. Work closely with Creator Ops and Client Success so sourcing needs surface early, not at the roster deadline.
To be successful, you'll need to
- Be highly organized and comfortable juggling multiple moving parts and tight deadlines
- Know how to prioritize effectively and stay calm under pressure
- Collaborate with ease—especially with senior internal stakeholders
- Communicate with creators, agencies, and clients in a clear, professional, and friendly way
- Be detail-oriented, with a knack for asking the right questions and never missing a beat
- Embrace a solutions-first mindset, always looking for ways to get to “yes.”
- Be flexible and open to change, executing quickly and positively when priorities shift
- Have a strong sense of what makes a creator brand-safe and campaign-ready
You're perfect for the role if
- You can sell an idea, not just a job. You've convinced people to opt into something before the payoff was obvious. You can build a narrative, handle a "what's in it for me right now," and keep going after a no.
- 5+ years in creator marketing, talent management, partnerships, influencer sourcing, or supply-side growth at a marketplace.
- You've personally sourced and closed creators or talent — this isn't a role where you manage someone else's outreach.
- You've worked directly with talent agencies. This is a requirement, not a nice-to-have. You've negotiated with them, onboarded their rosters, and maintained the relationship through the hard conversations without burning it.
- You know the creator landscape. You understand what makes a creator brand-safe, campaign-ready, and worth pursuing, and you keep up with platform shifts and emerging formats.
- You're comfortable with volume. Cold outreach at scale doesn't faze you. You're organized about follow-up and you don't let leads go cold.
- You're comfortable with data, even if you're not the analyst. You can work from a target list, track your own funnel accurately, and use numbers to explain what's working. Salesforce and spreadsheet fluency required; deeper analytical skill is a plus, not a requirement.
- You work well cross-functionally. Sales, Client Success, Creator Ops, and Marketing will all pull on you. You can hold your own priorities while still being useful to theirs.
- You're comfortable with ambiguity. The function of the team can be ever evolving.
Why #paid
- We are a group of passionate and thoughtful people working together to fundamentally change the way brands are built while empowering creators to make a living doing what they love
- We are growing quickly! Plus, #paid is the highest-rated platform on the popular G2 Crowd software review website
- We have all the fun perks you’d expect—flexible vacation policy, competitive vision, dental and health benefits, team offsites and working hubs, and socials (yes, even remotely!)
- We invest in our team members, with L&D budgets and RRSP/401K Matching Programs
- We are proud of our culture and care about it deeply—we live by our team values and are always trying to make #paid a better company today than it was yesterday
- We empower learning through meaningful career progression and the autonomy to test new ideas
Equal Employment Opportunity
#paid is an equal opportunity employer and as such, we do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their best and authentic selves to work.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.
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