Senior Content Designer, Tiers & Marketing R&D

Your career is an investment that grows over time!

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3 million users who trust us with more than $40 billion in assets.

Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.

About the team:

At Wealthsimple, design is a competitive advantage and essential to achieving our mission of helping Canadians reach financial freedom. We are client-obsessed - our empathy for our clients sets the bar really high for the products and experiences we create.

We are seeking a passionate and skilled content designer to join the Tiers & Marketing Domain. This domain sits at the crossroads of marketing, brand, and product, with a focus on developing our benefits program and delivering an exceptional onboarding experience for our clients. In this role, you will be embedded within the product design team and work closely with partners across brand and marketing to shape the future of our offerings and ensure a high-quality product for our clients.

In this role you will:

• Write content for our mobile app and web platform, partnering closely with designers working across the Tiers & Marketing domain.
• Deliver a unified and consistent voice and tone across all touch points in and outside of the product.
• Conduct user research and leverage data to inform your designs, forming a strong understanding of our client’s needs and advocating for user-driven decision-making.
• Create multiple concepts and prototypes, recognizing when meticulous attention to detail is needed and when low-fidelity sketches are adequate for visualizing ideas.
• Raise the quality bar of our user experience through delivering well crafted user experiences and continuously looking for areas of improvement.
• Collaborate closely with Marketing, Product, and Engineering partners to deliver high-quality solutions at speed.
• Apply systems-thinking to content problems in order to holistically scale the product forward.
• Contribute back to content guidelines and best practices.
• Collaborate with other content designers in the organization to get and provide feedback. 
• Regularly use the product and audit the experience to make quality improvements and provide feedback to your peers across R&D.

Skills we are looking for:

• Experience writing for consumer-facing mobile apps.
• Skilled in developing content standards and integrating them into design systems.
• Proven ability to simplify complex problems and bring clarity to financial language.
• Strong communication skills for collaborating with marketing teams and internal stakeholders.
• Experience generating user insights and leading research studies.
• Ability to work independently and drive projects forward.
• Passionate about personal finance and investing, and excited to share these ideas with others.
• Capable of strategic thinking and executing detailed tasks.
• Able to manage multiple priorities in a fast-paced environment.

If you’re excited to be part of Wealthsimple's mission, please apply with your resume and a portfolio that demonstrate:

• Your experience solving ambiguous problems & how you got there.
• Your experience working on consumer-facing products.
• The impact of your work on the broader goals of the company.
• How you leverage insights to make user-driven decisions. 

Why Wealthsimple?

🤑 Competitive salary with top-tier health benefits and life insurance

📈 Retirement savings matching plan using Wealthsimple Work

🌴 20 vacation days per year and unlimited sick and mental health days

📚 Up to $1,500 per year towards wellness and professional development budgets respectively 

🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year 

🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)

💖 Company-wide wellness days off scheduled throughout the year

We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!

Read our Culture Manual and learn more about how we work.

DEI Statement

At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. 

Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.