Senior Compliance Consultant

PPI (an independent subsidiary of iA Financial) is an Insurance Marketing Organization that sits between independent advisors and insurance companies. From coast-to-coast, we provide value-added services and support such as digital tools, education, marketing, and processing, to help advisors elevate and grow their business with a socially responsible mindset.

At PPI, each day you have the opportunity to make a meaningful difference when you support our independent insurance advisors in providing financial security and peace of mind to their clients: Canadian families and businesses.

When you join PPI you will be part of a diverse, inclusive and equitable place to work that values different perspectives. You will benefit from a culture that is people-focused, inclusive and collaborative with opportunities to learn and develop your skills, develop your career and make a meaningful impact.

Our people drive our progress through innovative ideas and a commitment to excellence. We work hard and always ensure we have fun along the way.

PPI is pleased to provide employees with the flexibility of a hybrid work environment.  This role is eligible for working from home up to 3 days per week. 

For more information about PPI visit: www.ppi.ca

Senior Compliance Consultant

Responsible for assisting with overseeing the conduct and practices of insurance Advisors, directly and indirectly contracted, for both life insurance and segregated fund business, the Senior Compliance Consultant ensures effective compliance with the regulatory requirements of the insurance industry, insurance carriers and internal PPI policies, in conjunction with a strong understanding of the business needs of the organization.

The Senior Compliance Consultant is the subject matter expert on advisor facing matters providing coaching and training to the team in the areas of market conduct and Advisor suitability with respect to contracting and licensing and acting as the go to resource and escalation point.

Responsibilities:

• Provide coaching and mentoring to members of the Compliance team in the areas of market conduct and Advisor suitability.

• Act as the resource and escalation point for queries, questions or concerns as they relate to Advisor and Firm practice reviews, investigations.

• Assist with creating, maintaining, promoting and auditing policies and procedures that define and conform to the ethical and regulatory compliance requirements of the insurance industry and relevant industry organizations.

• Ensure that contracted Advisors are aware of and familiar with legal and regulatory requirements, policies and procedures, through participation in mandatory educational programs, compliance questionnaires, and knowledge testing.

• Identify areas of vulnerability relative to prevailing regulations and assist in developing review mechanisms to guard against the risk.

• Manage client complaints and maintain appropriate records of the complaint process, including identifying internal consequences and corrective actions needed to address any conduct issues, and identifying corrective actions required to prevent future occurrences of the violation, such as revising policies and procedures and updating training programs.

• Provide guidance to various departments as requested or required.

• Participate in projects pertaining to risk management, compliance, Anti-Money Laundering and privacy standards as required.

• Provide assistance in the preparation and completion of the CLHIA MGA Compliance Review Survey for various insurance carriers.

• Provide support to Advisors with Advisor Practice Reviews from carriers and regulators.

• Act as a liaison between Agency Services and Sales to ensure appropriate screening of Advisors as well as ongoing monitoring to ensure Advisors remain suitable after contracting.

• Assist with ensuring PPI is up to date on provincial regulatory requirements including possible changes, along with new initiatives presented by industry associations such as Advocis and the CLHIA.

• Manage market conduct issues/investigations of Advisors.

• Monitor and manage compliance issues related to Advisors as brought forward by New Business and Policy Service teams.

• Assist with the review of sales communications prior to circulation, as needed.

• Engage in actions that encourage, reflect and align with PPI’s ESG (Environmental, Social and Governance) commitments to our Advisors, their clients and our employees.

Job Knowledge / Work Experience:

• 10+ years in the financial services industry required

• Minimum of 5 Years in a regulatory compliance role required

• Excellent knowledge of provincial laws and regulations governing insurance

• Excellent knowledge of applicable federal legislation such as PIPEDA and Anti-Money Laundering/Anti-Terrorist Financing

• Strong aptitude for regulatory and legal research

• Experience coaching and supporting others, helping teams elevate performance and capabilities

• Collaborative work style with demonstrated ability to contribute positively to team culture and shared success

• Excellent communication skills, both oral and written 

• Excellent negotiating, mediation and influencing skills

• Proven ability to work effectively with others to establish and maintain collaborative and productive working relationships

• Advanced level of the English and French language required as incumbent will need to communicate with regulators and insurance industry resources across the country, and build relationships with English-speaking advisors and colleagues on a daily basis

Education, Certifications or Licenses

• University degree in law, accounting or a related discipline preferred

This role is for an existing position. The expected salary range for this position starts at $85,000, and will be commensurate with the candidate’s experience and skill set.

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.