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Cash App

Senior Business Intelligence Engineer, Support

Posted 2 Days Ago
Be an Early Applicant
Remote
8 Locations
Senior level
Remote
8 Locations
Senior level
The Senior Business Intelligence Engineer will build and optimize data pipelines, develop data strategies, and support cross-functional teams with data-driven insights. The role focuses on enhancing operational efficiency and utilizing AI/ML-driven automation to improve customer support.
The summary above was generated by AI

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
The Business Intelligence (BI) and Data Engineering team at Block builds trust, inspires confidence, and increases utility in the data used to drive the Block organization. We do this by developing a world-class team that builds robust data pipelines and governance with a partner-service mindset. Our Engineers own core data strategy and infrastructure, impacting everything from data architecture and modeling to tooling and optimization.
You'll be part of our Support team, which specializes in key concepts like advocates, customers, messaging, and voice, ensuring adaptability as products evolve. We develop robust data pipelines, drive operational efficiency, enable AI/ML-driven automation, and collaborate cross-functionally to enhance customer support through data-driven insights.
You Will

  • Build on and promote an effective data strategy, including developing processes, policy, and infrastructure to help standardize business and product metric definitions
  • Develop and own key components of the data pipeline, both creating new and optimizing existing data models, translating product signals to analytical insights
  • Collaborate with stakeholders, platform/tooling teams, and science partners to build scalable data solutions that drive decision-making and innovation
  • Enable others to efficiently self-serve by building dashboards, self-serve reporting, and automated tooling solutions that make it simpler and faster for them to do so
  • Operate across wide range of cross-functional teams and work to understand their needs in order to build the most effective solution


You Have

  • Background/knowledge in Computer Science, Applied Math, Engineering, Statistics, or something comparable. Experience with marketing teams and data preferred but not required.
  • 5+ years of industry experience building complex, scalable ETLs for a variety of different business and product use cases
  • A strategic mindset that drives technical excellence while building consensus with multiple stakeholders and partners
  • An interest in advancing Cash App's vision of building products for economic empowerment - this should be something that legitimately excites you
  • Experience with compliance and/or regulatory reporting


Technologies We Use and Teach

  • Python
  • SQL (Snowflake, BigQuery, MySQL, etc.)
  • Airflow and Prefect
  • Looker / Mode


We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$163,600 - $245,400 USD
Zone B:
$155,400 - $233,200 USD
Zone C:
$147,300 - $220,900 USD
Zone D:
$139,000 - $208,600 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Top Skills

Airflow
BigQuery
Looker
Mode
MySQL
Prefect
Python
Snowflake
SQL

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