Senior Associate Technical Writer

Posted 2 Hours Ago
Be an Early Applicant
Vancouver, BC
1-3 Years Experience
Cloud • Fintech • HR Tech
The Role
The Senior Associate Technical Writer at Workday is responsible for creating high-quality technical content for enterprise software applications. They collaborate with various teams to develop and maintain documentation, review UI text, and prepare content for online delivery. The role requires excellent written and verbal communication skills, knowledge of technical writing practices, and familiarity with XML authoring tools.
Summary Generated by Built In

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

Interested in helping develop quality documentation in a fast-paced environment? Talk to us about an opportunity to write for a team at Workday, Inc. providing content for the next generation of enterprise business applications!

About the Role

The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences.

  • Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content.

  • Drafts, maintains, and edits content for release notes and release publications.

  • Reviews UI text for consistent tone and style. 

  • Balances multiple projects and works as an integral part of the product team.

  • Prepares content for online delivery.

  • Learns and tests product functionality while writing documentation.

  • Learns and applies Workday writing style using a minimalist approach.

  • Learns the Information Development processes and tools.

  • Provides regular updates to manager on project status.

  • Attends Agile and team meetings.

  • Assists with shared projects across the larger team.

About You

We're looking for someone with excellent written, verbal, and interpersonal skills, knowledge of practices relevant to technical writing, and an ability to quickly gain a good understanding of our style guide, tools, and processes. 

Basic Qualifications

  • Bachelor's degree or equivalent experience. 

Other Qualifications

  • Experience implementing or working with enterprise software preferred.

  • Some experience with XML authoring tools.

  • Background in human resources, finance, vendor management systems, or higher education a plus. 

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: CAN.BC.VancouverPrimary CAN Base Pay Range: $62,400 - $93,500 CADAdditional US Location(s) Base Pay Range: $72,200 USD - $133,900 USD


Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Top Skills

XML
The Company
HQ: Pleasanton, CA
14,894 Employees
On-site Workplace
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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