Protects guests, team members, facilities, and company assets in a casino environment. Duties include patrols, access control, incident reporting, transaction and cash escorts, identification checks, crowd control, surveillance, guest escorts, lost-and-found handling, and regulatory compliance. Requires flexible availability, security-related certifications, and eligibility for gaming licensing.
Position Summary
Under the direct supervision of the Security Manager, this position is responsible for the safety and protection of team members, guests, the facility (both internal and external) and the company's assets while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Monitors, documents and prepares statements and/or reports on violations, unsafe conditions, potential hazards, suspicious persons or activities
- Enforces restricted access by unauthorized persons
- Observes transactions, pulls, fills, transfers, etc.
- Escorts cash/cash equivalents
- Tags and reports found property; transfers items to Lost and Found
- Conducts regular patrols of the facility interior and exterior as directed
- Escorts guests and team members as directed
- Performs identification checks as required
- Refers disputes to the Supervisor, Security
- Performs crowd control as directed
- May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations
- May enroll guests in the Self-Exclusion Program
- Liaises and communicates effectively with all appropriate operational departments
- Builds strong working relationships with guests and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Education and Qualifications
- Must be available to work a flexible schedule including, evenings, weekends and holidays
- Minimum 2 years of work experience
- Serving it Right Certificate
- Security license an asset
- Guard Force Training an asset
- Occupational First Aid Level 2 Certificate an asset
- Must be willing to recertify every 3 years for Use of Force Certification
- Ability to successfully obtain a Gaming License
Work Environment Considerations
- Regular casino environment, standing and walking for long periods of time, and non-traditional work hours
Great Canadian Entertainment is committed to diversity, equity, and inclusion and we welcome all qualified team members to apply. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Assist the Store Manager in driving sales, forecasting, KPI performance, customer service, talent recruitment and development, omni-channel engagement, scheduling, payroll, HR processes, loss prevention, visual merchandising, compliance, and store operations. Lead by example on the sales floor, resolve customer issues, support digital clienteling, maintain vendor relationships, and collaborate with district and corporate teams. Requires flexible availability, retail leadership experience, strong communication, and the ability to lift and maneuver merchandise.
Top Skills:
ClientelingMS OfficeOmni-Channel ServicesRetail SystemsSocial Media
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides personalized luxury retail service, builds client relationships, drives individual and team sales, and supports store operations. Responsibilities include styling, cross-selling, clienteling, social selling, POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and maintaining sales-floor and stockroom standards. The associate must meet KPIs, work collaboratively, adapt to a flexible schedule, and support Coach brand initiatives.
Top Skills:
Clienteling ToolsIpadLaptopMobile PosPosShort-Form VideoSocial Selling Platforms
eCommerce • Fashion • Retail • Sales • Wearables • Design
Supports store sales and customer service by welcoming clients, operating POS systems, handling cash, recommending products, processing shipments, maintaining stockrooms, replenishing merchandise, executing visual merchandising updates, and following loss prevention and housekeeping standards. Requires flexible availability, strong communication, retail experience, fashion awareness, basic computer skills, and the ability to lift up to 50 pounds occasionally.
Top Skills:
InternetIpadLaptopMobile PosPos SystemsWalkie-Talkie
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
