Salesforce Business Systems Analyst

At Infoblox, every breakthrough begins with a bold “what if.”  
What if your ideas could ignite global innovation?  
What if your curiosity could redefine the future?  

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.  

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.  

In a world where you can be anything, Be Infoblox.  

Salesforce Business Systems Analyst - Burnaby, BC  

We have an opportunity for a Salesforce Business Systems Analyst to join the IT GTM Product team, reporting to the Strategic Product Owner - Sales. In this role, you will work with business and IT teams to understand their needs, analyze requirements, and help design and build Salesforce solutions that improve our sales processes and support business growth. Collaborating closely with IT and GTM business stakeholders, you will play a key role as a trusted Salesforce expert, guiding stakeholders, championing best practices, and driving initiatives that elevate the organization’s digital transformation journey. This is a hybrid role with two days a week working in the Burnaby office. You must live in the Vancouver metro area.  

Be a Contributor — What You’ll Do  

• Work with stakeholders to understand business needs and turn them into clear, scalable Salesforce solutions
• Document requirements, process flows, and acceptance criteria for new features and improvements
• Design key Salesforce Sales Cloud components such as account hierarchies, ppportunity processes, and related objects.
• Build automation to simplify and streamline daily user tasks
• Partner with cross‑functional teams to define needs, assess system impacts, and recommend the best solutions
• Support user testing by creating test scenarios, validating results, and resolving issues
• Improve existing Salesforce processes by identifying gaps and implementing enhancements
• Troubleshoot Salesforce issues by finding root causes and delivering timely fixes
• Work closely with developers, admins, and business teams to deliver high‑quality enhancements on schedule

Be Prepared — What You Bring  

• 5 plus years of experience working with Salesforce as an Admin, Developer, Consultant, or in a techno‑functional role
• Strong knowledge of Salesforce Sales Cloud, including account hierarchies, opportunity stages, forecasting, and core CRM processes
• Hands‑on experience with Salesforce technical tools such as Apex, LWCs, Flows, SOQL, and standard configuration best practices
• Ability to work with cross‑functional teams, manage priorities, and clearly communicate with both technical and non‑technical stakeholders
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field
• Salesforce certifications (Admin, Platform Developer I, App Builder, Sales Cloud Consultant) are highly preferred
• Solid understanding of Salesforce data model, security, sharing, permissions, and governor limits
• Experience with integrations (REST/SOAP APIs), middleware, or data migration tools is a plus
• Must live in the Vancouver metro area

Be Successful — Your Path  

First 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work.  

Six Months: 

• Be fully embedded in our Salesforce ecosystem and operating as a trusted partner to both technical and business teams
• Delivered meaningful improvements across Sales Cloud, strengthened data quality, stabilized or optimized key automations, and shipped enhancements that streamline workflows for our sales organization 
• Own key components of our Salesforce roadmap, proactively identify opportunities for optimization, and contribute to stronger cross functional alignment through clear communication, structured documentation, and consistent delivery

One Year: 

• Be a go to Salesforce expert and strategic advisor, driving major initiatives that elevate how Sales, RevOps, and cross functional partners operate in the platform 
• Lead end-to-end solution design, establish repeatable standards and best practices, and champion innovation that scales with the business   
• Shape long-term Salesforce strategy, guiding platform evolution ultimately making a lasting impact on our organization’s digital transformation 

Belong— Your Community  

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.   

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $90,400.00 - $130,440.00 CAD plus corporate bonus. 

Ready to Be the Difference?  

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis 

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