Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
Sales Technology Lead plays a pivotal role in our digital transformation by overseeing and optimizing the use of technology in the BU to drive revenue growth. The Sales technology lead role is hands on role that is responsible for managing and optimizing the technology solutions used in the BU's. These may include Local Distributor Solutions, EB2B (1PL), and niche Local Sales solutions that are needed. This role will also be a local support when there are issues with the Global Solutions supporting the BU.
The leader in this role will need to have a combination of technology expertise, product management practices experience and strong sales functional knowledge. This will allow them to understand the existing sales technology supporting the BUs and understanding the intricacies of both its functional and technical aspects. Sales Technology leader will be responsible for ensuring the MDS BU Sales technology is aligned to the Regional and Global sales technology strategy. This leader will also be accountable for resolving all security incidents related to the MDS BU Sales solutions that are specific to the BU. This role will work closely with the MDS Digital Experience Regional leader to ensure consistency and alignment to Regional/Global Sales strategy.
How you will contribute
You will:
- Provide Sales Technology subject matter expertise and accountability for maximizing investment. First MDS point of contact of sales and ecommerce systems within the BU.
- Work with the MDS BU leader to ensure business requirements and user stories are clearly defined and transformational to support business digital transformation. Pushing the business to evolve to industry leading Sales capabilities versus automating old ways of working.
- Ensure the seamless integration of the various sales technologies to create a cohesive ecosystem.
- Ensure a holistic understanding of the platform's functional and technical state, identifying areas of strength and potential weaknesses to confirm design supports critical needs of the BU. This includes clear understanding of features, exception handling, integrations available in the local solutions or built with the Global Platforms
- Analyze, own, and govern the local platform's architecture, integrations, components, business rules, security measures, and other technical aspects that currently enable the E2E process. Collaborate with the Regional Sales team to map the interactions with Regional and global solutions.
- Leverage common tools, products, and processes including DevOps to deliver a strong platform ecosystem
- Lead standardization and reuse of core technology capabilities across the BU to ensure harmonization and true reusability
- Drive Stakeholder collaboration and regularly liaise with MDS Teams (IT), and support the MDS BU leader with aligning the BU functional teams (sales, marketing, Finance and other relevant departments) to drive integrated digital transformation..
- Continuously evolving the Sales technology capabilities with innovation to drive Mondelez competitive advantage.
- Work closely with the business stakeholders during Global solution deployments to ensure they have the resource alignment for testing, go live and post go live.
- Serve as the Level 1 Point of Contact in the BU during system outages or incidents.
- Align with the MDS BU leader to priorities in the BU as it relates to demand and funding needs to continue to evolve the system capabilities. This includes keeping track of digital transformation programs relating to sales technology for the BU.
- Lead, local BU solutions and integrations with Local 3rd party systems, ensure solutions are fully compliant with Mondelēz Enterprise Architecture, Security, Data Privacy and Risk Management governance requirements.
- Develop Digital Sales experience capabilities within in technical application architecture and strategies focused on driving best in class ROI of the Sales Solution investment.
- Providing technical leadership and local application ownership
- Participates in Partner RFP's and sales technology license agreement renewals both for Local solutions and Global Solutions.
- Participates in architectural decisions and provides input to Enterprise Architecture team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Leading end-to-end process management for your specific discipline
- Using shared services in a global environment
- Leading teams, coaching, mentoring and experience managing performance driven by service level agreements and metrics
- Customer service and managing relationships with demanding customers
- Communicating effectively, organizational skills, problem solving and multi-tasking
- Compliance and controls (experience in audits or part of programs where compliance is important)
- Operating effectively in a changing environment and using initiative
More about this role
What you need to know about this position:
What extra ingredients you will bring:
- Strong technical leadership skills in delivering Sales technology solutions at scale;
- Hands on experience with leading Sales technology solutions both in Revenue Growth Management (Salesforce, Kantar, Navigator) and Sales force Effectiveness (Salesforce and MC1);
- Experience in technology Solution delivery including prioritization and timeline estimations;
- The ability to work with business leadership team and multifunction team with excellent interpersonal skills, including teamwork, facilitation, and negotiation;
- Creative problem-solving skills that you leverage to find brilliant solutions to wicked problems and challenges;
- High emotional intelligence to work well across diverse personalities, cultures, and organizations with differing interests;
- Curiosity and energy to continually learn new technologies and stay apprised of security and regulatory changes;
- Excellent written and verbal communication skills;
- Exceptional thought leadership in IT trend and strategy;
- The ability to translate business needs into IT solutions;
- The ability to lead innovation;
- The ability to influence business leadership in technology driven business process and business model transformation;
- Excellent understanding and experience of Global digital ecosystems and solutions;
- Strong learnability and passionate in continuously learning and upgrading knowledges;
- Excellent in managing IT vendor relationship to achieve Win-Win partnership;
- Strong IT Application and Architecture management skills with proven IT architecture experience in a Global organization;
- Good knowledge of financial models and budgeting;
- Excellent in leading a diverse organization and passionate in developing organization capability;
- The ability to communicate and collaborate with global team to drive global alignment, support, and reapplications;
- Strong Salesforce Solution design and best practices experience;
- Proven ability and experience to manage IT Vendors on Digital delivery;
- Experience using Agile delivery methods and advanced in program/project management and have large & complex project management experiences.
Education / Certifications:
- A degree in Engineering, Systems, or a related technical field that provides a strong foundation for understanding both the technical and functional aspects.
Job specific requirements:
- +5 years working with Sales platforms or Sales projects;
- Familiarity with the FMCG's Sales landscape in Call out specific Region will be a significant advantage.
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Experience Management
Global Business Services
