With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the job
As an OpenTable Sales Development Representative, you will be an integral part of our sales team, responsible for generating new business opportunities and driving revenue growth. You will engage with potential restaurant clients, educate them about OpenTable's reservation and guest management solutions, and ultimately secure appointments for our Account Executives. Your ability to effectively communicate the value of our products and build relationships will contribute to the overall success of our company.
Responsibilities
Drive revenue growth by identifying and engaging potential restaurant clients through strategic outbound prospecting activities.
Increase conversion rates by educating prospects on the value of OpenTable's products for restaurant operations and guest experiences.
Improve sales pipeline quality by qualifying leads based on needs and budget before transitioning them to Account Executives.
Foster long-term success by building and maintaining strong, credible relationships with restaurant owners and decision-makers.
Maximize sales strategy effectiveness by collaborating with Account Executives to share insights and align on target accounts.
Maintain data integrity and accurate opportunity tracking by utilizing CRM software (Salesforce) for all prospect interactions.
Minimum Qualifications
1+ years of experience in sales development, business development, or a similar role.
Proven track record of successfully generating leads and meeting or exceeding sales targets.
Excellent communication and interpersonal skills with the ability to influence potential clients.
Self-motivated with a proactive approach to lead generation and pipeline management.
Familiarity with CRM software (e.g., Salesforce) and sales productivity tools.
Preferred Qualifications
Experience in the hospitality, technology, or SaaS industry.
Deep understanding of the restaurant industry and familiarity with OpenTable's platform.
Strong presentation and negotiation abilities tailored to addressing specific customer challenges.
Bachelor’s degree in business, marketing, or a related field
The expected range of compensation for this position based in Vancouver, Canada, including commission and/or bonuses, is $55,000-$65,000 CAD, plus a quarterly bonus. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
20 days of paid time off
Private health and dental insurance
Life and Disability insurance
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
