Engage customers, drive sales across furniture, technology and supplies, meet sales and margin goals, operate the POS for transactions, maintain merchandising/planogram standards, and ensure store safety, asset protection, and brand standards.
Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
- Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide friendly, efficient customer service at cash wrap and on the sales floor. Operate POS, process shipments and transfers, maintain stockroom and merchandising, support visual updates, uphold housekeeping and loss-prevention standards, and assist sales efforts by suggesting add-ons and capturing customer information.
Top Skills:
InternetIpadLaptopMobile PosPosWalkie Talkie
Retail
Provide exceptional customer service, sell print and store products using the company selling model, operate POS and print production, manage print order intake and inventory, maintain merchandising, health and safety, and brand standards.
Top Skills:
Point Of Sale (Pos) SystemPrint Dashboard
Retail
Provide exceptional customer service, drive sales across furniture, technology, and supplies, meet sales and margin goals, maintain merchandising and store standards, operate POS transactions, de-escalate customer situations, and ensure a clean, safe store environment.
Top Skills:
Pos
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
