The Revenue Operations Manager optimizes systems and processes for revenue growth, focusing on Salesforce functionalities and user adoption. Responsibilities include strategic partnership, platform optimization, data integrity, user enablement, and innovation.
About GeoComply
We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.
Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.
At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.
The Role
The Revenue Operations Manager is a key strategic role responsible for optimizing the systems, processes, and data infrastructure that powers our revenue engine. Reporting to the Chief Business Officer, this individual will act as a critical partner to the leaders of our Growth, Gaming, and Customer Success organizations.
The successful candidate will bring strategic oversight, deep technical expertise, and continuous optimization to our revenue technology stack, with Salesforce at its core. By ensuring the platform aligns with business goals, you will improve efficiency, enhance data quality, and drive user adoption to ultimately maximize Salesforce's value to the organization. Your work will be crucial in enabling our go-to-market teams to achieve their strategic objectives through seamless alignment and efficiency across the entire customer lifecycle.
Key Responsibilities
- Strategic Partnership & Solution Design: Act as a strategic partner to the Growth, Gaming, and Customer Success teams. Analyze business needs and translate them into scalable Salesforce solutions, designing and implementing configurations like workflows, custom objects, and page layouts to optimize processes and the user experience.
- Platform Optimization & Automation: Serve as the primary owner for our revenue technology stack, with a core focus on the Salesforce environment. Leverage automation tools, such as Flows, to streamline user tasks and continuously evaluate platform usage and data to identify and implement improvements.
- Data Integrity & Governance: Maintain high standards of data quality through regular audits, cleansing, and the enforcement of governance rules. Implement and manage security controls, including user roles, profiles, and permission sets, to ensure data integrity and support evolving business requirements.
- User Enablement & Change Management: Provide ongoing training, documentation, and responsive support to drive user adoption of best practices. Lead change initiatives related to platform updates and new feature rollouts, ensuring smooth transitions through thoughtful planning and clear communication.
- Innovation & Systems Integration: Stay current with Salesforce releases, AI capabilities, and industry trends to proactively recommend value-adding features. Collaborate with partners to manage and maintain critical integrations with systems like Marketo, ensuring cohesive platform performance.
Who You Are
- Bachelor’s degree in Business, Operations, Finance, or a related field.
- Minimum of 5 years of experience in Revenue Operations, Sales Operations, or a similar role with a strong focus on Salesforce in a B2B environment.
- Proven experience supporting and collaborating with go-to-market teams (e.g., Sales, Marketing, Customer Success).
- Deep understanding of Salesforce platform capabilities, limitations, and best practices. Hands-on experience with configuration tools such as Lightning App Builder and Salesforce Flow is essential.
- Salesforce Certified Administrator or Salesforce Certified Advanced Administrator is strongly preferred.
- Strong analytical skills with the ability to translate data into actionable business insights.
- Experience managing integrations with marketing automation platforms (e.g., Marketo) or other business systems is a definite asset.
- Familiarity with Salesforce's latest AI capabilities is an asset.
Apply Now!
Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!
Commitment to Diversity and Equity.
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.
Search Firm Representatives Please Read Carefully
We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.
Why GeoComply?
Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.
To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.
Here’s why we think you’d love working with us.
We’re working towards something big
We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.
Our values aren’t just a buzzword
Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.
Diversity, equity, and inclusion are at the core of who we are
In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.
Learning is at the heart of our employee experience
At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.
We believe in being a force for good
We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.
We care about our team
Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.
We value in-person collaboration
GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.
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At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs.
We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.
Top Skills
Marketo
Salesforce
GeoComply Vancouver, British Columbia, CAN Office
545 Robson St, 5, Vancouver, British Columbia, Canada, V6B 1A6
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