Reliability Engineer (Remote)

Join Us!
Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday).
This requirement does not apply to support specialist positions.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com .
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Job Summary & Responsibilities
The Reliability Engineer (RE) will report to the Reliability Engineering Manager in the Technology Department. RE will work closely with engineering, security, and infrastructure teams to ensure Inspira's systems are highly available, scalable, and secure. RE will play a crucial role in deployments, incident response, system reliability, and performance optimization, while also contributing to long reliability-term infrastructure strategies. Working within a team environment, the RE participates directly IT realiabilityin solution creation, providing hands-on support as well as operational support and training. This individual must be creative, client focused, solutions-driven, organized, and have the ability to thrive in a dynamic environment.

• Partner with the Engineering and Security teams to create, implement and apply SRE principles, processes, and controls.
• Build & support Site Reliability function & participate in building tools to monitor and report system KPIs.
• Monitoring of Platform and Environment with tools such as Datadog, Azure Monitor, etc.
• Configure and Support the Disaster Recovery and Business Resumption Plan as it relates to the backup and restoration of the technology infrastructure.
  • Ensure run books are updated on a regular basis
• Utilize programming skills to design and develop programs or scripts for various repetitive functions
• Contribute to long-term infrastructure strategies and reliability improvements.
• Performs all duties with a focus on goals of Inspira, which includes risk mitigation

• Support inbound calls/emails, maintaining tickets within the issue tracking application related to Infrastructure Support
• Crosstrain other team members to facilitate coverage
• Other duties as assigned

Preferred Qualifications
EDUCATION:

• Bachelor's degree in computer science or equivalent experience
• Certifications preferred: AZ-900, Datadog Fundamentals

EXPERIENCE AND SKILLS:

• Minimum 3 years of experience in Information Technology
• 3+ years of role specific experience

• Minimum of 3 years of experience with:
• Experience with IaC tools such as Terraform, bash scripting, etc

• Experience supporting Containerization Platforms such as K8s and Docker
• Experience working with Automation tools such as ADO, Jenkins, and Chef
• Experience working with Observability tools such as Datadog and Azure Monitor
• Knowledge of principles such as SLIs, SLOs, and error budgets.
• Familiarity with observability concepts beyond monitoring, such as distributed tracing and log correlation.
• Knowledge of Virtual Machines and Container concepts.
• Knowledge of Security as it relates to Cloud Environments including the Shared Security Model
• Scripting languages such as Powershell, Bash, Python, etc.
• Experience with Cloud Services Azure (preferred), Google or AWS
• Experience with BDR solutions such as Veeam, VMWare Site Recovery, and Azure Backup/Site Recovery

• Ability to work independently with minimal supervision
• Must have excellent written and verbal communication skills
• Strong analytical skills, follow-up capability, and problem-solving ability
• Ability to conduct research into hardware and software issues and products as required
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to use strong interpersonal and presentation skills to share ideas, solutions, and strong working relationships with business units including non-technical users, technical leads, and developers
• Experience working with a ticketing system and internal clients
• Ability to respond to emails and text messages after hours to resolve critical issues

• Must possess strong skills in personal diplomacy and client service while consistently demonstrating a high level of motivation, commitment to teamwork, professionalism and trustworthiness
• Strong vendor management skills
• Highly self-motivated and directed
• Experience in a high availability environment preferred
• Knowledge of ITIL/ITSM practices and framework preferred

OTHER REQUIREMENTS:

• Infrequent travel
  • Ability to provide personal transportation from time to time.
• Ability to work overtime.
• Prolonged periods of sitting at a desk and working on a computer

Compensation & Benefits
$91,000-$107,000 per year