Receptionist / Office Coordinator

The Office Services team oversee all our office facilities and ensure the functionality, comfort, safety, sustainability and efficiency of our physical workspaces. Often the first face someone sees when they enter the offices, the Office Services team provides exceptional service to our clients and staff.  

We are looking for a Receptionist/Office Coordinator to join our team of office administration experts responsible for providing exceptional service to our high-profile clients, management, and staff. In this role you will provide a high level of office coordination and administration and be the first impression of Nicola Wealth to our high-profile clients, staff and business partners. You will be detail-oriented, service-driven, proactive and conscientious. As our receptionist, you will be confident delivering exceptional service both in-person and over the phone.    

Reporting to the Office Manager, you will be on site full-time in our Vancouver office. 

• Welcome clients and visitors, greeting them and providing a high standard of client service.   
• Maintain an organized and presentable reception area, ensuring visitors' first impression of Nicola Wealth is a positive one.    
• Answer multi-line telephone and transfer calls in a polished and professional manner.   
• Retrieve, sort and redirect incoming mail and couriers; prepare outgoing mail and couriers.   
• Manage office supplies, check inventory and prepare weekly orders.   
• Manage kitchen maintenance, including ordering weekly coffee/food orders and kitchen supplies.   
• Help with boardroom/meeting room scheduling. Facilitate room set up and take down, ensuring space is presentable before and after meetings.   
• Help with catering requirements for meetings and special event planning.   
• Providing support to our real estate office as needed and address any requirements that arise. 

• 3 years of administrative experience working in a professional office environment, professional services firm or hospitality industry.     
• Occupational first aid certification is an asset. 
• Highly proficient in Office 365 including MS Word, Excel, Outlook, Teams and Sharepoint.  
• Exceptional organizational, time management and prioritization skills, including the ability to multi-task with competing priorities and demands.  
• Strong communication skills (both verbal and written) with a proven ability to communicate effectively at all levels across the organization.  
• Ability to work independently and manage your area of responsibility with minimal oversight.  

This position comes with a base salary range of $50,000 - $60,000 plus a competitive performance bonus, RRSP contribution and participation in our profit-sharing program. Base salary will be commensurate with experience, skills, and qualifications.

At Nicola Wealth, our people grow our business, delight our clients, and live our values every day. Our comprehensive compensation and benefits package reflects our appreciation for this commitment. Whether it’s participating in our profit sharing and benefit programs on day one, or the opportunity to participate in our share ownership program, our people are able to go beyond a conventional salary and bonus structure. To learn more about our complete package, visit: www.nicolawealth.com/total-rewards.