Quality Control Specialist

Department: Quality Control (QC)

Reports to: Manager, Quality Control

Location: North Vancouver, BC

Your Opportunity at ARC’TERYX:

As the Quality Control Specialist, you are part of a small team of resident experts on Arc’teryx finished goods quality control standards and processes. You work closely with local and overseas Quality specialists and to develop, implement, and monitor the most effective and efficient finished goods quality control standards and processes. Your expertise enables us to maintain our product and brand integrity by upholding the highest quality standards in technical apparel production.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

You will be working on a cross-functional team of experts responsible for the quality control, assurance, and compliance of our raw materials and finished goods. Our local QC Team interfaces heavily with the Hong-Kong based Sourcing and Quality teams, and you will have the opportunity to partner directly with these teams to achieve quality finished goods that meet the highest quality standards in technical apparel product.

If you were the Quality Control Specialist now, here are some of the core activities you would be doing:

• Developing product specific QC standards, by working closely with our product integrity, product development and overseas QC teams
• Developing innovative QC processes by working directly with our local and overseas Quality Team to establish standardized methods of inspection and process control
• Guiding and training our QC team as we define and document our standards in greater detail
• Managing inspection processes domestically and overseas through our inspection platform
• Creating inspection workflows to optimize individual QC efficiencies for specific product types and factories
• Working with the other QC Specialists, Quality Data Specialist and QC Manager to understand the elements of product quality that have the greatest impact on customer satisfaction
• Partnering with Product Development and Product Integrity, as well as our overseas factories to create inspection plans specific to new and existing product types
• Visiting overseas factories to implement and train factory personnel and our overseas team on critical product standards

Here are some of the things you could be working on in the future:

• Partnering with Technical Specialist and PDs to help create model-level quality risk mitigation plans
• Mentoring junior Specialists on Arc’teryx standards and processes
• Working with a team of technical specialists to refine processes to more efficiently achieve our standards

Are you our next Quality Control Specialist?

• You have 2+ years’ experience quality control, in the apparel industry
• You have professional experience working with waterproof laminate materials such as Gore Tex
• You have formal training in quality control methods and best practices
• You have experience in garment development and production
• You have excellent organizational and interpersonal skills
• You are able to balance and focus on multiple, overlapping priorities and deadlines without losing sight of the big picture
• You have strong verbal and written English communication skills
• You have good problem solving skills and the grit to persevere through challenging issues
• You have experience working in a diverse, cross-cultural team
• You always operate with honesty and integrity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core values, while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. ​

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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