Similar Jobs
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
The Partner Program Manager supports the growth of Webflow's Certified Partner Program by operationalizing processes, enhancing partner experience, and managing partner communications and enablement.
Top Skills:
Knowledge BasesLms PlatformsPartner Portals
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
As a Senior Product Marketing Manager, you will oversee Webflow's collaboration and asset management initiatives, driving strategy and positioning while working closely with cross-functional teams to enhance market adoption and empower users.
Top Skills:
Webflow
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
As a Senior Corporate Account Executive, you'll close complex SaaS deals, manage outbound pipeline, and engage multi-threaded buying groups, focusing on $100k+ ACV opportunities. You'll collaborate with cross-functional teams to tailor sales strategies and enhance customer experiences, while establishing best practices for scaling the Corporate segment.
Superside is looking for a detail and solutions-oriented Project Support Operations Junior Associate to join us in the quest of building the best creative experience.
Our expanding Project Support Operations (PSO) team is really high-impact as it collaborates with many other departments and customers alike.
Joining one of the core functions of Operations at Superside, you’ll be supporting our creatives and project managers in delivering the best possible creative experience to our customers.
Reporting to the Ops Insights & PSO Manager, you’ll have a direct impact on customer and account health as you work closely with the extended Operations team to identify trends in customers’ concerns and find solutions for them.
What You’ll Do
- Review internal projects to identify customer dissatisfaction and internal challenges by assigning and managing escalations.
- Generate findings, record, and share conclusions on internal issues and quality concerns directly affecting our accounts’ health.
- Address and resolve issues raised by internal teams and collaborate cross-functionally with Finance, Legal, Customer Success, Project Managers, Creatives, Team Leads, and Product teams.
- Provide timely and effective communication to internal stakeholders regarding issue resolution.
- Evaluate existing working processes and identify areas for improvement by streamlining workflows and enhancing efficiency.
What You'll Need To Succeed
- 1-2 years of experience in customer support and Quality Assurance roles—preferably in tech-related companies.
- Meticulous attention to detail, process orientation, and analytical skills.
- High personal standards for quality, accountability, and reliability
- Excellent English Proficiency—verbal and written communication skills
- Experience working with Google Suite and Slack
- Outstanding interpersonal skills with the ability to communicate and work in a fast-paced team environment
- Excellent understanding of customer satisfaction, its potential issues, or disruptors
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
