Project Management Team Lead

Team Leadership & Development (70%)

• Lead, mentor, and develop a team of 4-8 Project Managers, setting clear expectations and holding them accountable for exceptional delivery
• Recruit, hire, and onboard top PM talent; conduct performance reviews and manage performance improvement processes
• Establish and enforce rigorous project management standards in partnership with the Centre of Excellence PMO
• Ensure consistent application of SpryPoint's hybrid implementation methodology across all projects
• Oversee team capacity planning and resource allocation across multiple concurrent enterprise projects
• Foster a collaborative culture focused on knowledge sharing, accountability, and continuous improvement

Strategic Project Management (30%)

• Personally manage select complex client implementations
• Serve as an escalation point for challenging project situations
• Act as a trusted advisor to key clients on business process changes and system adoption
• Model the behaviours and delivery excellence expected from your team
• Assist in managing the change order process, ensuring timely approvals and clear communication with clients and internal teams

Leadership & Experience:

• Minimum 8-10 years of enterprise project management experience with proven SaaS implementation success
• Minimum 4-6 years directly managing and developing Project Managers or senior project team members
• PMP, CAPM, or comparable certification (or in progress) is an asset
• Post-secondary degree in project management, business administration, or related field
• Experience with performance management, team scaling, and establishing standards in fast-growing organizations

Technical & Industry Knowledge:

• Deep expertise in traditional and agile project management methodologies
• Proven financial acumen with project budget management and revenue forecasting experience
• Experience with enterprise SaaS implementations, preferably in utilities or regulated industries
• Familiarity with the utilities industry and Management Information Systems (CIS, WAMS, MWM, GIS) preferred
• Proficiency with project management tools (Kantata preferred), Google Suite, and Microsoft Office

Leadership Excellence:

• Exceptional ability to coach, mentor, and develop Project Managers into high-performing professionals
• Comfortable setting high expectations and holding team members accountable for results
• Proven ability to motivate teams and manage performance issues constructively

Project Management Mastery:

• Deep methodology knowledge with the ability to teach and enforce best practices
• Strong analytical problem-solving skills with proactive risk identification and mitigation
• Exceptional stakeholder management and relationship-building abilities across all organizational levels

Communication & Values Fit:

• Outstanding written and verbal communication skills with the ability to influence without authority
• Strong alignment with SpryPoint values: Lead with Kindness, Radical Honesty, Execute with Excellence, Keep it Simple, Bold Disruption, and Vision with Impact
• Resourcefulness and commitment to understanding utility industries and making clients successful

Success Indicators:

• Team consistently delivers projects on time, on budget, and within scope with high client satisfaction
• Effective team development with clear career progression and strong retention
• Consistent methodology application and high-quality project documentation
• Successful collaboration with the Centre of Excellence PMO on process improvement initiatives

What We Offer:

• Leadership role in a rapidly growing SaaS company transforming the utilities industry
• Opportunity to shape project management excellence and team development strategies
• Competitive compensation with performance-based incentives and a professional development budget
• Flexible work arrangements with meaningful client interaction and travel