As a Program Manager Intern, you will enhance Hub's client education by managing content, collaborating with teams, and utilizing AI tools.
About GeoComply
We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.
Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.
At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.
Internship term: September- December
Duration: 4 Months
Hours: 40 hours per week
Work: Hybrid 3 days in our Vancouver office
The Program Manager Intern, Hub is a dynamic role dedicated to enhancing and managing our client-facing online user education within the Hub. This position is crucial to GeoComply's success as it ensures our clients have access to the most accurate, organized, and user-friendly educational content and resources. The Program Manager Intern will work closely with various teams to understand client needs and continuously improve Hub's content and user experience. This role reports to the Senior Manager, Engineering Operations.
Key Responsibilities
- Contribute to the management of the Hub, including its content, user education, documentation, etc., leveraging AI-powered tools for content optimization and categorization.
- Assist in the development and implementation of strategies to improve the quality and organization of client educational information, exploring AI solutions for personalized content delivery.
- Help gather and analyze feedback from internal stakeholders to identify opportunities for content and UI/UX enhancements, potentially using AI for sentiment analysis and trend identification.
- Collaborate with product, engineering, and support teams to create and update educational materials, potentially utilizing AI for drafting and refining content.
- Ensure that all content within Hub is accurate, up-to-date, and presented clearly and accessible, potentially employing AI for automated content review and quality checks.
- Assist with various projects and tasks as assigned by the manager to support the broader program management goals, including exploring and implementing AI tools to improve efficiency and user experience within the Hub.
- Serve as a point of contact for internal teams regarding Hub's content and functionality, advocating for and implementing AI-driven improvements where appropriate.
Who You Are
- Currently pursuing a Bachelor's degree in Business, Communications, Marketing, or a related field.
- Strong organizational and time-management skills, with the ability to manage multiple tasks and deadlines.
- Excellent communication skills, with a passion for clear and effective writing.
- A user-centric mindset with an interest in creating intuitive user experiences and an eagerness to explore how AI can enhance these experiences.
- Familiarity with content management systems (CMS), project management tools (e.g., Jira, Asana), standard office software, and an interest in AI-powered tools is a plus.
- A proactive and curious learner who is eager to take on new challenges and understand the potential of AI in program management and user education.
Apply Now!
Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!
Commitment to Diversity and Equity.
If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.
Search Firm Representatives Please Read Carefully
We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.
Why GeoComply?
Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.
To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.
Here’s why we think you’d love working with us.
We’re working towards something big
We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.
Our values aren’t just a buzzword
Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.
Diversity, equity, and inclusion are at the core of who we are
In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.
Learning is at the heart of our employee experience
At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.
We believe in being a force for good
We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.
We care about our team
Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.
We value in-person collaboration
GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.
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At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs.
We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.
Top Skills
Ai-Powered Tools
Asana
Cms
JIRA
Standard Office Software
GeoComply Vancouver, British Columbia, CAN Office
545 Robson St, 5, Vancouver, British Columbia, Canada, V6B 1A6
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