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EchoStar

Program Manager II - Retail Risk Assessment

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In-Office
Philadelphia, PA
In-Office
Philadelphia, PA

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Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.
Job Duties and Responsibilities
Risk Assessment Manager Responsibilities:
  • Identify and Evaluate Risks: Conduct thorough risk assessments across operational, financial, strategic, and compliance domains to identify potential threats
  • Develop Risk Mitigation Strategies: Design and implement risk mitigation plans to minimize the impact of identified risks
  • Monitor and Review Risk Controls: Regularly review and update risk control measures, ensuring they are effective and aligned with organizational goals
  • Create Risk Reports and Documentation: Prepare detailed risk assessment reports for management, stakeholders, and regulatory bodies
  • Ensure Compliance: Ensure the organization's risk management practices comply with relevant laws, regulations, and industry standards
  • Lead Risk Awareness Initiatives: Promote a risk-aware culture through employee training and awareness programs
  • Collaborate Across Departments: Work with internal teams such as legal, finance, operations, and IT to assess and manage enterprise-wide risks
  • Crisis and Incident Management: Assist in managing responses to risk incidents and support business continuity planning

Legal Support Responsibilities:
  • Legal Document Management: Oversee the drafting, review, and maintenance of contracts, agreements, and other legal documents
  • Regulatory Compliance Support: Assist in ensuring the organization complies with local, national, and international laws and regulations
    Legal Research: Conduct legal research to support internal legal counsel or external lawyers in ongoing matters
  • Coordination with Legal Counsel: Serve as a liaison between the organization and external legal advisors or law firms
  • Support Litigation and Dispute Resolution: Manage documentation and logistics for legal disputes, litigation, or arbitration

Skills, Experience and Requirements
Education and Expereince:
  • Bachelor's degree (B. A.) from a four-year college or university; or at least four years of related experience and/or training; or an equivalent combination of education and experience
  • Experience in the wireless industry preferred

Skills and Qualifications:
  • Ability to travel and work proficiently with local leadership to identify operational shortfalls and develop and execute fixes.
  • Proficient to quickly ingest data and turn it into actionable reporting for teams
  • Relationship management across sales operations team, sales team, and other department
  • Proficient to present sales analysis to the Boost team as well as distributors and retailer partners (in person/virtual)
  • Demonstrates the ability to multitask, prioritize team's work, and drive positive change consistent with overarching organizational goals
  • Proactively recognizes and defines opportunities/problems, determines solutions to address them, and independently oversees solutions through to completion
  • Demonstrates strong negotiation skills at all levels of the organization, striving for win-win solutions
  • Regularly recommends changes that improve existing business processes, overall enterprise performance, and sales operations.
  • Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, & evaluate project efficiency.
  • Proficient to deliver popular and unpopular messages with the appropriate level of transparency
  • Proficient to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, and demonstrate a sense of urgency
  • Proficient in Google Workspace: Sheets and Slides with some knowledge of database basics, helpful
  • Proficient to define problems, seek and collect insights, establish facts, and draw valid conclusions
  • Exceptional analytical skills and ability to solve ambiguous problems and deliver results despite challenges
  • Experience with or ability to work in a fast-paced, high-throughput environment
  • Excellent teamwork skills with the ability to establish productive working relationships with other departments and personnel
  • Proficient to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, and demonstrate a sense of urgency
  • Excel in managing multiple projects at any given time
  • Well-developed oral and written presentation skills, with the ability to summarize complex concepts into understandable and easy-to-follow presentation materials
  • Must be able to handle different situations and tasks with minimal direct oversight from management

*Travel: Up to 50% travel is required for this role, dependent on business needs.
Note: Visa sponsorship not available for this role
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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