Company:Finning Canada
Number of Openings:1
Worker Type:Permanent
Position Overview:Reporting to the Product and Service Sales Manager, the Product Support Sales Representative role is primarily responsible for the growth in the aftermarket products and services sold by Finning to assigned customers in the defined territory. Using a consultative selling approach, you will build profitable long-term customer relationships by selling products and services to support management of the customer's fleet to maximize productivity and reduce down time and cost per hour.
If you have experience in developing long term strategic customer relationships by your solid business acumen in conjunction with solid mechanical knowledge of equipment systems, then please apply for this fantastic opportunity.
Earning potential of $110,000-$135,000 which includes base plus targeted commission.
Job Description:
- Achieve profitable parts and service revenue based on corporate and territory targets
- Evaluate customer needs, promote and sell products and services to meet those needs and provide quality solutions to address customers’ needs
- Develop and maintain client information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction
- Prepare accurate and timely forecasts, pricing, estimates and market intelligence of parts and service revenue targets for assigned customer base to ensure customer satisfaction
- Establish appropriate targets, goals and objectives that are aligned with corporate strategy
- Ensure all sales documents and customer agreements are completed in a consistent, accurate and timely manner
Qualifications:
- 3+ years of consulting sales experience in understanding and applying the basic selling principles, such as, prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups and closing the sale
- Proven sound mechanical knowledge
- Excellent organizational, communication and interpersonal skills
- Previous utilization of a customer relationship management tool
- An exceptional track record of customer coverage in a large geographic territory
- Proficient in MS office package
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Top Skills
What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
