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Mirego

Product Owner

Posted 5 Days Ago
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Remote or Hybrid
Hiring Remotely in Québec, QC, CAN
Entry level
Remote or Hybrid
Hiring Remotely in Québec, QC, CAN
Entry level
Owns the strategy and delivery of digital products for multiple clients. Responsibilities include managing product backlogs, aligning cross-functional teams, defining product and design objectives, validating UX/UI deliverables, monitoring product performance, gathering client feedback, and prioritizing improvements within scope, budget, and timelines. The role requires agency or consulting experience, bilingual French and English communication, digital product expertise, and regular travel to offices and client sites.
The summary above was generated by AI

En tant que responsable de produit chez Mirego, tu as pour mission de maximiser la valeur des produits numériques livrés à nos clients. Au cœur de l’équipe, tu coordonnes les différentes expertises afin d’assurer l’alignement, une communication fluide et l’atteinte des objectifs.

Tu accompagnes des clients issus de divers secteurs d’activité et les aides à se réinventer grâce à des produits de haute qualité, en tenant compte de leur réalité, de leurs contraintes et de leur budget. Tu es convaincu·e que les produits numériques représentent une occasion unique de répondre aux besoins des personnes utilisatrices, de simplifier leur quotidien et de contribuer à un monde meilleur.

RESPONSABILITÉS

  • Tu bâtis une relation de confiance avec tes clients et collabores étroitement avec leurs équipes internes;
  • Tu rassembles et maintiens la vision du produit, et tu planifies les jalons qui y mènent : bêta, tests utilisateurs, soft launch.

  • Tu définis et gères le carnet de produit : récits utilisateurs de qualité, conditions de succès, priorisation selon le risque et la valeur.

  • Tu collabores étroitement avec le design pour définir le problème, préparer des briefs clairs et actionnables, et valider les livrables.

  • Tu interprètes les analytiques de ton produit pour poser des diagnostics et proposer des améliorations concrètes.

  • Tu identifies les occasions que les nouvelles technologies et l’intelligence artificielle ouvrent pour tes clients, avec une attention particulière à l’éthique et au respect de leurs données.

  • Tu conseilles tes clients, tu vulgarises les décisions technologiques et tu gères les conversations difficiles en les mobilisant sur les actions à prendre.

  • Tu prends des décisions éclairées, de l’ajustement mineur de texte jusqu’au retrait d’une fonctionnalité, en respectant le cadre du projet.

CE QU'IL TE FAUT

  • Tu as de l’expérience en agence ou en services-conseils, incluant la gestion d’un portefeuille multi-clients et multi-projets en parallèle.
  • Tu comprends rapidement les problématiques d’affaires d’entreprises d’industries variées, et tu es sensible à leur politique interne.

  • Tu maîtrises les types de contrats et les cycles budgétaires de tes clients, et tu comprends en profondeur un costing.

  • Tu connais les écosystèmes numériques courants et tu sais en identifier les risques et les occasions.

  • Tu comprends les bases de l’IA et tu sais repérer où elle crée vraiment de la valeur pour un produit.

  • Tu sais rallier les troupes, collaborer avec différentes expertises, et dire ce qui ne va pas.

  • Tu fais preuve de vision grâce à ta curiosité, ton esprit d’initiative et ton écoute active.

  • Tu es bilingue, en français et en anglais.

Product Owner
 
As a Product Owner at Mirego, your mission is to maximize the value of the digital product delivered to your clients. Acting as the conductor, you coordinate the team’s various expertise to ensure alignment and achieve objectives. You guide your clients, enabling them to reinvent themselves with high-quality products, all while understanding their realities, constraints, and budget. With a mastery of priority management, you also enjoy immersing yourself in different industries. You believe that digital products offer a unique opportunity to meet users' needs, simplify their daily lives, and improve the world.
 
RESPONSIBILITIES
- You build trust-based relationships with clients and collaborate closely with their internal teams.
- You communicate proactively and transparently with your clients to understand their needs and ensure ongoing satisfaction.
- You maintain a holistic view of the project and keep the team aligned with the vision and objectives. Partnering closely with design to define the problem and goals, prepare clear and actionable design briefs (including context, success criteria, constraints, and timelines), provide structured feedback, and validate UX/UI deliverables.
- You define and manage the product backlog and corresponding deliverables in partnership with your clients.
- You share your passion for the product by actively using it throughout its evolution and providing feedback to the team.
- You monitor the health and performance of your products, proposing optimizations or evolutions.
- You deeply understand your clients' industry to connect business value with use impact.
- You make informed decisions, from micro copy changes to deprecating features, within scope, budget, and timeline.
 
WHAT YOU NEED
- Experience in an agency or consulting environment, managing a multi-client, multi-project portfolio in parallel.
- Bilingualism in French and English.
- Strong passion for digital, driving you to seek excellence and efficiency.
- Experience building digital products with a diverse skill set (product management, client relations, Scrum methodology, budget management, data analysis, mobile and web technologies, UX and UI design, user experience, marketing, entrepreneurship).
- Desire to build a long-term relationship with the team and grow within Mirego.
- Ability to rally teams, collaborate, and communicate across disciplines.
- Ability to articulate and carry a product vision, supported by curiosity, initiative, and active listening.
- Proactive and versatile, with a strong bias for action.
- Availability for regular travel to our Montreal and Québec offices, and to clients' sites.

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