Product Owner (NYC, SF, or Seattle)

Syndio is looking for a Product Owner to help shape and deliver innovative features across our expanding platform. This role offers an exciting opportunity to contribute across multiple product areas—including intelligent compensation planning, compliance, and data-driven insights—working alongside passionate colleagues in product, engineering, design, and customer success. 

In this role, you’ll help define and deliver new capabilities from concept to launch. You’ll refine the product backlog, gather feedback from users, and turn strategic priorities into well-scoped, high-quality product experiences. You’ll collaborate closely with internal teams and customers to ensure our solutions drive measurable impact and support the evolving needs of global organizations.

This is an ideal opportunity for someone who thrives on solving real-world problems, is energized by the pace of high-growth company, and is eager to work across multiple product domains with a mix of autonomy and mentorship.

You’ll be responsible for tactical, day-to-day execution of the product vision, including: 

Product Research

• Conduct competitive research to help to inform strategy and competitive differentiation.
• Interview internal stakeholders and customers to get feedback on feature designs.

Backlog & Requirements Management

• Translate high-level feature ideas into actionable deliverables, such as epics, user stories, acceptance criteria, and user flows.
• Ensure developers have the product requirements and understanding to execute effectively.

Enablement

• Build product launch materials, such as FAQs, help manuals, and feature videos. 

Collaboration

• Serve as a liaison between customers, stakeholders, and the development team to align on priorities.
• Partner closely with designers to create cohesive user experiences that reflect product strategies.

Development Partnership

• Participate in agile ceremonies such as stand-ups, sprint planning, and retrospectives.
• Communicate feature goals to ensure alignment within the team.
• Collaborate with Technical Project Managers to plan releases and mitigate risks to sprint goals.

Quality and Performance

• Monitor feature performance post-launch, identifying areas for improvement and optimization.
• Gather and analyze customer feedback to guide ongoing enhancements.
• Define and track metrics and KPIs to measure feature success and inform future development.

• Proven experience as a Product Manager, Product Owner, Business Analyst, or a similar role in an Agile environment.
• Exceptional communication skills, enabling you to clearly convey complex ideas to both technical and non-technical audiences, verbally and in writing.
• Proficient with tools such as Jira, Notion, or other product management platforms.
• Strong analytical skills, with the ability to gather, interpret, and act on data-driven insights.
• Passionate about understanding and addressing customer needs.
• Leadership skills that inspire and foster collaboration across cross-functional teams.
• Excellent organization and prioritization, effectively managing competing demands in a dynamic environment.
• Strong technical aptitude and familiarity with software development concepts.
• You are a morning person, capable of working earlier hours (starting at 8am), to align with our East Coast team. 

• You bring a mindset of curiosity, humility, and optimism, assuming positive intent in others and striving for the best in yourself.
• As a natural communicator, you are skilled at facilitating discussions, understanding diverse perspectives, and translating customer needs into actionable features.
• Your curiosity drives you to ask insightful questions, ensuring a deep understanding of the product, market, and customer requirements.
• You demonstrate empathy for end-users, consistently advocating for decisions that create meaningful downstream impacts.
• You thrive as a self-starter, working independently while knowing when to seek collaboration and support.
• Process-driven and adaptable, you balance structure with the flexibility needed in a fast-changing environment.
• You inspire and motivate others, fostering a collaborative atmosphere to achieve common goals.
• Your sharp analytical and problem-solving skills, attention to detail, and strategic thinking set you apart.
• You value the dynamics of a remote-first environment, taking intentional steps to build and maintain strong working relationships.

• Experience with UX/UI design principles and user-centered design methodologies.
• Background in HR tech or SaaS products.
• Familiarity with the challenges and opportunities of working in start-up environments.

• Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits. 
• 💰 Competitive Compensation. For this role our salary is targeted at $113-$132k USD per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. 
• 🏆  Syndio Equity. So you can share in Syndio’s success.
• 🏝  Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave. 
•  Paid parental leave.
• 🩺  Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
• 🏥  Life Insurance & Disability. Syndio covers the full premium.
• 🏦 401(k). To help you save for your future
• Remote-first model with local opportunities to meet up #LI-Remote 

• Month 1: Immediate Impact
  From day one, you'll be immersed in our platform. you’ll complete a comprehensive and supportive onboarding process to help you understand the product, the business, and the customer journey.
  
• Month 2: Proactive Contribution
  You’ll be taking over the requirements for in-flight features and prepping features.
  
• Month 3: Driving Execution
  By the third month, you’ll be fully up to speed and self-sufficient to drive innovation, building and launching new features, interacting with customers to collect feedback, iterating on existing features, and driving ongoing improvements.

Below you'll find an outline of the interview plan for our Product Owner position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

1. 20 min - Phone call with a member of our Talent Team
2. 30 min - Zoom interview with the Hiring Manager
3. Skills Evaluation - Take-home Assignment
4. 45-60 min - Team Interviews
5. 1 hr - Cultural Add & Values Fit Interviews