Product Owner (Bilingual - Mandarin & English)

About Us!

Founded in 2011, Hatch Innovations is based in Vancouver and has an international team with over 80 people located across the globe. We’re creative thinkers who have a passion for technology and are constantly thinking of innovative solutions to help better serve your business and customers. Our clients include video game publishers such as Electronic Arts, Epic Games and Krafton.

About the Role!

We are seeking an experienced Product Owner with proven experience in delivering complex software products to our clients. You will work in an engineering-oriented and fast-paced environment where clarity, ownership, and delivery discipline are essential.

You are expected to support UTC+8 hours for collaboration with development and stakeholder teams. This role requires strong autonomy, the ability to define and manage priorities, and close alignment with both engineering and cross-functional stakeholders. You'll play a pivotal role in ensuring the successful execution of product features from discovery through to release.

This is a hybrid position (office location in Burnaby).

What You'll Do

• Partner with the solution architect and designers to define product requirements and ensure a shared understanding across the development team.
• Leverage design tools to prototype solutions that help outline expected outcomes and guide development.
• Lead an experienced engineering team by setting clear goals, priorities, and delivering well-scoped user stories.
• Ensure the team remains unblocked and delivers consistently against quarterly expectations.
• Maintain a well-groomed product backlog with clear prioritization, up-to-date documentation, and alignment to business objectives.
• Identify and recommend process improvements based on ongoing research into industry best practices.
• Track and report on progress, timeline targets, risks, and cross-functional dependencies.
• Demo product features to stakeholders and incorporate feedback into iterative development cycles.
• Support collaboration with development teams and stakeholders across GMT+8 time zones.

Qualifications

• Fluent in Mandarin, with strong verbal and written communication skills in English.
• Minimum 3 years of relevant experience in the tech industry, preferably in a product ownership or delivery-focused role.
• Proven ability to identify user needs and translate them into actionable product features.
• A strong understanding of Lean, Agile, and Product Management best practices, product design thinking and usability heuristics 
• Highly self-directed and accountable, with a track record of independently driving work from concept to completion.
• Comfortable giving and receiving constructive feedback across disciplines to improve outcomes and team collaboration.
• Must be a resident of Canada and be eligible to work in Canada

Nice-to-Haves

• Passion for the video game industry and familiarity with creator platforms or player communities.
• Diploma or equivalent qualification in Project Management, Business Management, Computer Science or related field
• PMP or Agile-related certification is a plus.

How to apply

• To apply, please attach your PDF resume.
• Please note that a background check will be required for employment in this role.
• This is a hybrid position (office location in Burnaby).

Job Types

• Permanent, Full-time
• Schedule: Monday to Friday
• Pay:   $ 90,000  to $ 120,000 per year

We Offer:

• Health Spending Account
• Disability insurance
• Life insurance
• Paid time off
• Work from home