Product Manager- AI-powered Creation Tool

Product Manager- AI-powered Creation Tool

What you can expect

We are looking for a Product Manager to help define and build a core part of our next-generation, AI-powered collaborative productivity products. This role centers on using AI to rethink workflows, elevate user experiences, and unlock new ways people create, collaborate, and make decisions at work.

About the Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. You will work closely with design, engineering, and cross-functional partners to explore ambiguous spaces, shape AI-assisted or AI-native product experiences, and translate emerging user needs into real-world solutions.

Responsibilities

• Owning the product strategy and roadmap for a core innovation module within an innovative collaboration platform, with a focus on on AI-enabled user experiences, workflow design, and long-term product impact.

• Leading problem discovery by deeply understanding user scenarios, unmet needs, and behavioral patterns, and identify where AI can meaningfully improve or transform the experience.

• Partnering closely with design and engineering to explore AI-assisted or AI-native solutions, driving experience design and iterative delivery from early concepts to launch.

• Partnering closely with commercialization and sales teams to understand customer needs and support deal execution and customer success. Define and evolve product metrics and data frameworks to evaluate the effectiveness of AI features, including user adoption, engagement, quality, and outcomes.

• Collaborating with commercialization, sales, and customer-facing teams to understand customer expectations around AI capabilities and support successful adoption in real workflows.

• Refining and evolving product solutions by staying close to advances in AI technologies and applying them pragmatically to strengthen product differentiation and innovation velocity.

What we’re looking for

• Have a Bachelor’s with 2+ years of experience in internet or software product management; background in computer science, design, or related fields

• Able to communicate and collaborate effectively in English in a professional working environment.

• Have deep user empathy and problem-solving skills, with the ability to identify core user needs and underlying problems

• Demonstrate ability to work cross-functionally and drive complex projects to execution.

• Be self-motivated, resilient, and comfortable operating independently in an ever-changing environment.

• Clear and structured thinker, capable of abstracting complex problems and delivering systematic, scalable solutions.

• Have great interest in productivity tools and AI-powered products, with genuine passion for building next-generation collaboration experiences.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.