At Practice Better, we believe health and wellness practitioners deserve a platform that fully supports both their clients and their business. That’s why we’re building the #1 all-in-one EHR designed specifically for holistic health practitioners, giving them the tools to seamlessly run their practice, deliver personalized care, and scale their impact.
Founded in 2016 and built by practitioners, for practitioners, we’ve grown into a global platform serving tens of thousands of health and wellness professionals in 70+ countries. In 2023, we acquired That Clean Life, the leading nutrition planning software, expanding our commitment to root-cause, holistic care.
We’re on a mission to empower health and wellness practitioners to transform lives—without having to choose between great client care and business growth. And we’re just getting started.
Job Title: Product Designer
Location: Candidate must be located in Canada or the USA. Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/flexible.
Reports to: Manager, Product Design
About the role:
We are looking for a talented, driven Product Designer to join our growing Product Design team. In this role, you will help lead design efforts to create intuitive, engaging product experiences that delight our customers - and help make their lives easier and better. You will contribute and collaborate as part of a cross-functional team (with Engineering, Product, and Design representatives), to understand customer needs, help define design strategy, and bring beautiful, user-centric products to life.
What you’ll do:
- Help lead design of delightful user experiences by leveraging solid design thinking process - leading wireframe, design strategy, and decision-making for a large product.
- Advocate for UX best practices to enable data-driven, thoughtful design choices.
- Craft design solutions that solve user needs and achieve business goals.
- Facilitate discussions and brainstorming sessions on design alternatives based on user/business needs.
- Continuously learn about our users and our business goals to spark experiments.
- Collaborate with partners (Engineering, Product, and Design as well as project stakeholders) and share work early for feedback and insight.
- Deliver high-quality, complete designs ready for development (statefulness, interaction notes, prototyping, etc.).
- Improve and evolve design patterns and systems.
What you’ll bring:
- You have 4-5+ years of experience designing responsive digital products, ideally including HIPAA environments.
- Strong visual design skills and a desire to evolve accessible design systems
- High level of proficiency in Figma and Figjam, prototyping skills are a plus.
- Great design instincts and a passion for socializing your process and providing transparency to everything you do.
Who you are:
- Constantly seek user feedback, synthesize insights, iterate on solutions
- Always open to embracing uncertainty, exploring options, and have a drive to pursue continuous learning.
- You excel at cross-functional collaboration and alignment at all levels.
- Possess a distinct ability to balance user goals and business value in your design work.
- Comfortable with both autonomous self-direction in addition to taking direction and working within systems.
- Excellent communication skills (written, verbal, and presentation) for remote collaboration.
- Continually look for ways to improve and maximize your impact as a designer.
- You seek feedback throughout the product development lifecycle and know how to collect, manage, and balance opinions from various internal and external sources.
You will:
- Own: You will own an area of the product and be the design representative for all that zone’s rituals and meetings.
- Teach: You will teach others how best to work with you, and help others understand the benefit that design thinking can bring to all aspects of a product.
- Learn: You are a lifelong learner who jumps at the opportunity to fine-tune your skills and are always on the lookout for new ones to acquire.
- Improve: You will improve through direct feedback and team rituals, and you are the type of person who checks in proactively with teammates and peers.
Within:
- 1 month you will: Quickly ramp up on company knowledge while identifying and taking ownership of small UX improvements.
- 3 months you will: Steer larger product updates and enhancements, begin to incorporate user research into your work, and help optimize design processes.
- 6 months you will: Fully onboarded and contributing to both design strategy and executing individual project work. Helping establish the long-term vision for product design and leading cross-product initiatives.
Our Perks and Benefits:
- Unlimited Vacation: We believe you can be highly productive and still have plenty of time for life outside of work.
- Generous health benefits plan: Coverage starts from Day 1 and includes vision & dental.
- Sprout Family: Receive personalized support for the family-building process, accessing top-quality care. Schedule a consultation with Sprout's Team for guidance, education, coaching, and assistance in finding a top provider, addressing medical, legal, or regulatory concerns throughout your journey. *Currently for Canadian Employees Only*
- Inkblot: Access to one of Canada's leading digital mental health companies, focusing on offering secure online video counseling through our corporate mental health programs and individual counseling services. *Currently for Canadian Employees Only*
- Choose your device: Are you Team Windows or Apple? You shouldn’t have to compromise, especially if you work more efficiently on a specific operating system. When you join us, you get to pick!
- Home Office Allowance: $500/year to ensure your home office is set up for optimal comfort and productivity.
- Health & Wellness Allowance: $750/year to support your health & wellness-related goals and hobbies.
- Learning & Development Allowance: $1000/year to explore a new skill, attend a conference, read some new books, etc.
- Fully Remote: Work from the comfort of your own home with the choice to access our downtown Toronto office for a change of scenery.
- Events & Free Lunches: We prioritize weekly team bonding and monthly company-wide social events with a lunch stipend. We pride ourselves on maintaining a culture where everyone feels engaged, inspired, and excited to come to work every day.
Practice Better is an equal-opportunity employer. When you apply for a role at Practice Better, your application will be considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We are committed to providing accommodations for applicants with disabilities during the application and interview process. If you require assistance or accommodations due to a disability, please let us know.
We know there is no perfect applicant for any role. So, whatever your path, we’re glad it brought you here. We encourage you to apply if you think you’re right for the role.
