Product Designer II

Join us as a Product Designer II and contribute to our One Best Buy vision. In this role, you’ll help create a seamless shopping experience as customers move between our online channels and Canada-wide store network.

This role is ideal for an experienced intermediate designer who brings curiosity and a balanced understanding of strategic and tactical design. Strong communication skills and the ability to consistently deliver high-quality work within tight timelines are essential.

Collaborate with partners and stakeholders to envision and design seamless end-to-end experiences across our mobile app, bestbuy.ca, and in-store touchpoints. As an active member of Best Buy Canada’s Product Design community, you’ll also contribute to shared design systems, practices, and ways of working. This role reports to the Experience Design Lead for the One Best Buy Team.

We practice a remote first working model, leveraging in person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative, and social purposes.

What you'll do:

• Help frame customer and business problems, needs, and opportunities to help teams align.

• Contribute to end-to-end omnichannel experiences by designing flows, interactions, and interfaces that connect digital and in-store touchpoints. 

• Apply design systems, patterns, and frameworks to ensure consistency and scalability across customer journeys. 

• Plan and conduct qualitative and quantitative research; synthesize findings into actionable insights that inform product, service, and business decisions.

• Translate user insights, product strategy, and business goals into clear problem statements and scalable design solutions. 

• Collaborate with Product Managers, Engineers, Marketing, and cross-functional stakeholders to deliver feasible, high-quality experiences. 

• Leverage modern design tools and AI capabilities to accelerate exploration, iteration, and communication of ideas.

• Contribute to shared design systems, documentation, and best practices to improve consistency across teams.

What we're looking for:

• 5+ years of product design experience across strategy, research, interaction/UI design, and validation.

• Experience designing end-to-end experiences over multiple touchpoints, spanning digital and physical channels.

• Ability to ramp up quickly on in-flight work and deliver within set timelines.

• Strong communication and stakeholder management across organizational levels.

• Comfortable facilitating through ambiguity to drive cross-functional alignment.

• Experience in complex, agile, product-driven environments with multi-platform systems (legacy and modern).

• Experience with Figma, Confluence, and Jira.

• Exposure to and knowledge of best practices for AI-enabled tools, design systems, accessibility standards.

• Proactive, growth-oriented mindset.

Why you’ll love it here:

• Remote-first work environment.

• Employee discounts on awesome tech from day one.

• Flexible health benefits and wellness program.

• Training programs to build new and transferable skills.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply even if you may not meet all the requirements.

Join our amazing team!

We are looking for people just like you.

Annualized Compensation Range

Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.

This posting is for a vacancy.