Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
We are looking for a Principal, Regional Partner Programs reporting to the Senior Director, Global Partner Programs in the Channel and Alliances organization. In this role, you will own the regional build, activation, and execution of priority partner programs and go-to-market initiatives. Working with regional leadership and global program owners, you will shape program design through regional insight, lead complex launches, and drive measurable adoption. As a senior individual contributor, you will exercise independent judgment and executive influence to drive hands-on ownership from problem definition through scale.
What You’ll Do (Role Expectations)
- Own Regional Program Priorities & Execution: Define and execute a regional roadmap aligned with global strategy. Partner with regional Channel and Sales leadership to prioritize target partners, sales plays, resources, and business outcomes. Exercise independent judgment to manage competing priorities and execution tradeoffs.
- Build & Adapt Partner Programs: Turn regional growth opportunities and field needs into business cases, partner offers, and program requirements. Work with global owners to design solutions, assess partner economics and downstream impacts, and lead pilots. Secure approval for changes to global program rules.
- Lead Launches Through Stabilization: Drive end-to-end regional delivery across commercial requirements, processes, systems, enablement, and communications. Resolve ownership gaps, validate that partners and internal teams can execute, and lead post-launch stabilization. Functional owners retain accountability for their deliverables and approvals.
- Drive Adoption & Business Outcomes: Mobilize regional teams to achieve agreed goals for partner participation, field productivity, and business contribution. Use performance data and field feedback to diagnose barriers, influence senior leaders, and drive corrective action when programs are not delivering.
- Improve & Scale Proven Programs: Reduce manual work and recurring exceptions, build reusable playbooks, and use regional results to influence global improvements. Work with global owners to scale successful approaches across regions. Transition established programs to named ongoing owners with clear processes, performance measures, and governance.
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We're Looking for (Minimum Qualifications)
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
- 10+ years of experience in partner programs, partner ecosystems, channel strategy, go-to-market execution, or business transformation
- Proven success independently leading complex partner programs from design through launch, adoption, and measurable business outcomes
- Strong understanding of multiple partner routes to market (reseller, MSSP, GSI, cloud, etc.) including partner economics and commercial models
- Demonstrated ability to influence senior leaders, resolve cross-functional tradeoffs, and translate ambiguous requirements into executable plans
What Will Make You Stand Out (Preferred Qualifications)
- Experience leveraging AI-driven predictive analytics or operational tools to optimize regional partner program performance, identify high-potential GTM routes, or automate partner enablement processes
- Experience in cybersecurity, enterprise software, SaaS, cloud, or another complex global B2B technology environment
- Proven track record of adapting global programs across multiple countries, leading pilots, creating repeatable playbooks, and using automation to scale successful regional approaches
#LI-Remote
#LI-MP1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler Burnaby, British Columbia, CAN Office
4789 Kingsway Suite 400,, Burnaby, BC , Canada, V5H 0A3
