MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 10,00+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.
We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.
We’re seeking a People Operations Analyst to join our team to support various People programs and initiatives, including benefits, total rewards, employee lifecycle, data management and reporting. We are looking for a motivated and energetic team player with an analytical spirit and a solid understanding of HR processes and tools in a fast-paced, evolving environment.
Responsibilities:
- Lead onboarding operations globally, ensuring new hires receive a seamless, consistent, and engaging experience, including coordinating documentation, access, and compliance tasks.
- Maintain and continuously improve the HRIS (HiBob) by accurately creating and updating employee records and processing lifecycle changes such as promotions, transfers, leaves, and terminations.
- Own the integrity of employee data across systems, ensuring accuracy and consistency for internal processes and external reporting needs.
- Offer administrative support to the People team at large, creating and processing documentation for employees globally.
- Serve as the primary point of contact for employee inquiries, offering prompt, clear, and empathetic guidance across policies, benefits, and systems.
- Generate, analyze, and maintain regular reports and dashboards on People metrics such as headcount, turnover, onboarding effectiveness, and other workforce analytics to support data-informed strategies.
- Partner with stakeholders to define reporting requirements and deliver data insights that help identify trends, risks, and opportunities for improvement.
- Assist with the upkeep and refresh of internal policies and procedures to ensure clarity, compliance, and alignment with best practices.
- Collaborate with People Business Partners, Finance, IT, and other teams to execute people initiatives, support audits, and contribute to team-wide projects related to compensation, performance reviews, benefits, total rewards, and compliance.
- Embrace a high-performance startup environment by proactively identifying opportunities for improvement, solving problems independently, and stepping up wherever needed to support the team.
Requirements:
- Bachelor's degree in a related field, or the equivalent combination of education and experience.
- 2-3 years of experience in an analytical role in People Operations.
- Strong work ethic, attention to detail, and time management skills.
- Solid knowledge of HR policies and best practices.
- Excellent communication and interpersonal skills.
- Competencies with MS Office/GSuite, HRIS, and payroll systems.
- A strong knowledge of French is required for this position.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Entitled to Nothing, Grateful for Everything, Excellence is Our Standard, Collaboration Over Ego, Embrace Challenges, Find Opportunity.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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