Interested in join the Lower Mainland’s fastest growing waste company? Maple Leaf Disposal, based in Langley, BC, is looking for an Operations Supervisor to join our team. We are looking for someone with strong customer service skills and the ability to liaise and effectively communicate with all customers and associates. If you are a team focused, organized, and motivated individual Maple Leaf is the place for you. We are looking for someone for the afternoon shift 11:00AM to 7:30PM Monday to Friday.
The Operations Supervisor will manage and motivate Commercial Drivers, fencers, and yard employees to deliver superior customer service and ensuring compliance to all corporate and regulatory guidelines, codes, and legislation. They will ensure that appropriate training is provided to all drivers in all aspects of safety and operational procedures. The Operations Supervisor will also ensure that all employees have access to appropriate tools and equipment to uphold a positive corporate image for its reputation and service excellence. He or she will work with all Drivers to ensure service is provided in a productive and efficient manner.
What you will do:
Oversee day-to-day operations of multiple routes.
Performs operational audits of collections routes and observation routes.
Ensure that Drivers required to operate company vehicles or equipment are completing daily safety and maintenance checks.
Coordinates with Dispatcher to ensure deliveries, exchanges and repairs are completed in a timely manner.
Performs Interviewing, selection and training of potential new hires.
Performance Management of employees through the progressive discipline process.
Conducts incident investigations including scene management, first incident report and final analysis with root cause and preventative measures.
Maintains Environmental Health and Safety programs including training, meetings and required reporting of relevant EH&S issues.
Maintaining adherence to company safety policies and DOT regulations.
What we require of you:
Proven track record of strong leadership and engagement skills is a must
Minimum 3-5 years’ management and/or supervisory experience
Past experience providing superb customer service preferably in the transportation, distribution or courier industry
Attention to Detail is a must
Must hold a valid and clean Class 3 license or better
Understanding of fleet operations and customer delivery
Excellent communication and problem-solving skills
Must have a safety and compliance mind set
Work as a team player
Direct people management experience is a must.
Preference will be given to those with a valid Class 3 or 1 license. Front End driver experience would be a valuable asset.
Thank you for your interest in applying, only qualified applicants will be contacted
Job Types: Full-time, Permanent
Pay: From $75,000.00 per year
Benefits:
Dental care
Extended health care
Mileage reimbursement
On-site parking
Vision care
Flexible language requirement:
French not required
Schedule:
8 hour shift
Holidays
Monday to Friday
On call
Weekends as needed
Experience:
Supervising: 3 years (required)
Licence/Certification:
Class 1 Licence (preferred)
Class 3 Licence (preferred)
Work Location: In person
Maple Leaf Disposal Langley, British Columbia, CAN Office
Langley, Canada
