Assist clients with IT issues through phone, in-person, or electronic means. Recommend improvements and document solutions effectively.
Vodastra Technologies is seeking a Field Service IT Technician to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
- Network is Hand & Eyes Desktop skilled technician
- Onsite Hot swap solution proposed with spares onsite
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications:
Please contact Kwasi@214-236-4128 or recruit@vodastra.com attention Kwasi if you meet these qualifications.
- Previous experience in IT, customer service, or other related fields.
- Strong troubleshooting and critical thinking skills.
- Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.
- Computer skills including Microsoft Office Products, networking, and internet browsers.
- Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
- Ability to maintain and complete accurate record keeping and processing of paperwork.
- Must work well independently, as well as follow directions.
- Able to handle more than one responsibility at a time.
- Able to work under deadline pressures.
- Strong communication skills, organizational skills, and time Management.
- Ability to build rapport with clients.
- Positive and professional demeanor
Top Skills
Internet Browsers
Microsoft Office Products
Networking
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Conduct research on cloud and Linux security threats, develop advanced security models, collaborate cross-functionally, and share insights with the community.
Top Skills:
AWSAzureDockerGCPGoKubernetesPodmanPythonShell Scripting
Food • Retail • Agriculture • Manufacturing
Design and manage identity and access management solutions, ensuring alignment with cybersecurity objectives. Collaborate with stakeholders to meet security, compliance, and operational needs.
Top Skills:
Access GovernanceApi DevelopmentAzure AdCloud ServicesCyberarkIamIdentity ManagementIgaMfaMs Active DirectoryOauthOpenid ConnectPamSailpointSAMLSaviyntScimSsoWeb ServicesWs-Fed
Food • Retail • Agriculture • Manufacturing
The Entra ID Specialist will implement and manage Microsoft Entra ID and Conditional Access Policies, ensuring secure access to resources and collaborating with teams for integration, audits, and support.
Top Skills:
Azure Active DirectoryConditional Access PoliciesIgaLdap-SMicrosoft Entra IdOauthOidcPamPowershellSAMLScim
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
