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Kimberly-Clark

National Account Manager Institutional Accounts

Posted 2 Days Ago
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In-Office
Mississauga, ON
Senior level
In-Office
Mississauga, ON
Senior level
The National Account Manager will lead strategic sales and customer engagement across institutional healthcare in Canada, focusing on incontinence products and developing strong customer relationships.
The summary above was generated by AI
National Account Manager Institutional Accounts

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this pivotal role as National Account Manager – Institutional Sales, you will lead the charge in driving growth and customer engagement across Canada’s institutional healthcare landscape. You will be responsible for building and executing strategic sales plans that deliver value to institutional customers—including long-term care facilities, hospitals, and group purchasing organizations (GPOs)—through our incontinence product portfolio. This role requires a high level of autonomy, strategic thinking, and a deep understanding of the Canadian institutional channel.

In this role, you will:

  • Channel Strategy & Opportunity Assessment: Identify and assess channel opportunities and customer needs. Partner with Marketing to co-develop tailored solutions that address the unique challenges of institutional customers.
  • Customer & Distributor Relationship Management: Build and nurture long-term, trust-based relationships with key institutional customers, distributors, and GPOs. Serve as the primary point of contact and advocate for customer needs within the organization.
  • Sales Execution & Growth Delivery: Drive sales results by developing and executing customer-specific business plans. Identify growth opportunities and craft selling strategies that deliver against volume, share, and profitability targets.
  • Financial Management: Manage trade investments and customer budgets to ensure profitable growth. Monitor performance against targets and adjust plans as needed to deliver results.
  • Cross-Functional Leadership: Collaborate with internal stakeholders including Marketing, Finance, Supply Chain, and Customer Development to ensure seamless execution of customer plans.
  • Market Intelligence & Insights: Stay attuned to market trends, competitive activity, and policy changes within the institutional healthcare space. Translate insights into actionable strategies.
  • Compliance & Reporting: Ensure all sales activities comply with internal policies and external regulatory requirements. Maintain accurate records and reporting for audit readiness.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

  • A recognized Bachelor’s Degree and 5+ years of sales experience, with experience in institutional channels (e.g., long-term care, hospitals, GPOs) within the Canadian market.
  • Proven success selling incontinence or similar healthcare products.
  • Strong financial acumen and experience managing customer P&Ls.
  • Excellent communication, negotiation, and relationship-building skills.
  • A collaborative mindset and ability to influence cross-functional teams.
  • Deep understanding of the Canadian healthcare landscape and procurement processes.
  • Proficiency in CRM tools and Microsoft Office Suite.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see Canada | My K-C Benefits

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to

Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. 

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role. 

#LI-Remote

Salary Range: 129,440 – 159,920 CADAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to Canada locations only.

Primary LocationNo K-C Work Site - Mississauga

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time

Top Skills

Crm Tools
Microsoft Office Suite

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