We are looking for an MSP (Managed Service Provider) Sales Account Executive, you will be responsible for driving new business development and managing relationships with clients. This role focuses on selling IT managed services, including cloud solutions, cybersecurity, network management, and technical support. You’ll work closely with prospects and existing clients to identify needs, propose solutions, and secure contracts that support their IT infrastructure and business goals.
Key Responsibilities:
1 New Business Development:
◦ Prospect and identify potential customers in target industries.
◦ Develop and execute sales strategies to acquire new clients for managed IT services.
◦ Conduct cold calls, set up meetings, and deliver sales presentations.
2 Client Relationship Management:
◦ Manage and grow relationships with existing customers.
◦ Serve as the primary point of contact for client inquiries, renewals, and upselling opportunities.
◦ Ensure client satisfaction and retention through regular communication and exceptional service delivery.
3 Solution Selling:
◦ Understand client business challenges and propose tailored IT solutions (e.g., cloud services, cybersecurity, help desk support).
◦ Create proposals, negotiate terms, and close sales deals.
◦ Collaborate with the technical team to ensure solutions meet client requirements.
4 Market Research & Strategy:
◦ Stay informed about industry trends, competitive offerings, and emerging technologies.
◦ Develop an understanding of key vertical markets (e.g., healthcare, finance, legal) to position MSP services effectively.
5 Sales Targets & Reporting:
◦ Achieve or exceed monthly and quarterly sales quotas.
◦ Maintain accurate records in CRM software, including prospecting activities, pipeline progress,
and client interactions.
◦ Provide regular reports on sales activities and forecasts to management.
Qualifications:
• Bachelor’s degree in business, marketing, or a related field (preferred).
• Proven experience in B2B sales, preferably in the IT/managed services industry.
• Strong understanding of managed IT services, cloud computing, cybersecurity, and related technologies.
• Excellent communication, negotiation, and presentation skills.
• Must know modern 2024/2025 sales automation AI tools like Clay.com, Salesforce, HubSpot, or similar platforms.
• Self-motivated, goal-oriented, and capable of working independently.
Preferred Skills:
• Familiarity with ITIL frameworks or similar industry standards.
• Knowledge of vertical-specific IT compliance (e.g., HIPAA, PCI-DSS).
• Experience working with channel partners and vendors.
