Manager, Training and Change – Supply Chain

Department:  People and Culture

Reports to:  Vice President, Global Talent Management and People Strategy

Location: North Vancouver, BC, or Hybrid

Your Opportunity at ARC’TERYX:

As the Manager, Training and Change supporting the Supply Chain organization, you drive critical support as Arc’teryx accelerates growth and undergoes business transformation. This role will develop and implement training and change enablement strategies and plans in support of our End to End Planning transformation. You will also focus on the people side of our business changes, as we evolve our business processes, systems, and organizational structures. 

Meet Your Future Team: 

The People and Culture team partners with all aspects of the business to drive the continuous evolution of people and business practices. We seek to drive greater alignment, to develop and foster rapport, to create trust and maintain partnership throughout the organization. 

The Supply Chain team is composed of eight functions and works closely with our external partners and different areas of the business to bring the vision of our products physically to life and into the hands of our guests, wholesale partners, and retail stores.

If you were in the Manager, Training and Change – Supply Chain role now, here are some of the core activities you would be doing:

• Driving End to End Planning training and change enablement initiatives across multiple business areas, particularly Supply Chain and Merchandising
• Collaborating with business leaders to guide the development and execution of change initiatives related to End to End Planning
• Ensuring training and change enablement activities are integrated into project plans, and leading their implementation, with consideration for interdependencies and timing of other org changes
• Assessing change impact by identifying stakeholders, determining change readiness, and conducting analyses
• Assessing training and readiness needs and implementing the design and delivery of appropriate solutions
• Owning the creation and delivery of related training and change communications
• Partnering with business leaders and the business partnering team in the design and definition of organizational structures and the roles within them
• Leading, coaching, and engaging support for change sponsors, agents, and champions
• Establishing key metrics that can be used to measure success and monitor change progress
• Enhancing individual and organizational readiness to drive sustained growth and adaptability
• Enabling change by effectively leveraging internal resources and support across the organization, while also ensuring alignment to the organization’s strategic objectives and goals

Are you our next Manager, Training and Change – Supply Chain?

• You ideally have 5+ years relevant experience in a business environment, preferably end to end planning, with 2-3 years of experience in a change management or transformation role and preferably in large-scale organizational change
• You have proven experience and knowledge of change management principles, methodologies, and tools, and how to phase these in different Project Management stages
• You have a strong familiarity with Agile methodology
• You have a deep understanding of how individuals experience change, and the change process
• You have excellent verbal and written communication skills with an exceptional ability to tailor communications to a wide variety of audiences
• You work effectively with all levels and influence and motivate others to move towards a common goal
• You are proactive in identifying the root cause of issues, developing solutions, and determining actions and next steps with minimal direction
• You prioritize and manage multiple tasks within tight deadlines
• You have a strong business acumen and an understanding of organizational challenges
• You remain highly flexible and adaptable when faced with ambiguity
• You are able to balance autonomy and collaboration
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. 

Join us in creating positive change in ourselves, our communities, and the world. 

Live it. Get out there - the mountains make us better 

Disruptive evolution. In pursuit of better. Always. 

Commit. We set bold objectives and see them through.