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Job Category
SalesJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Job Title: Manager, Sales DevelopmentLocation: Toronto, CanadaAbout Salesforce
At Salesforce, we’re dedicated to driving customer success and shaping the future of business through innovation, trust, and collaboration. Our Business Development teams are at the forefront of this mission—fueling growth by generating high-quality pipeline for our sales organization.
Role Overview
We’re looking for a high-energy, motivational leader to manage a team of Business Development Representatives (BDRs) focused on outbound prospecting and generating qualified pipeline across our complete Salesforce Customer 360 portfolio.
In this role, you’ll act as both a talent multiplier and a business leader—building and developing a high-performing team by coaching, inspiring, and growing early career talent, while also driving operational excellence through strategic problem solving, business planning, pipeline and forecast management, and continuous performance improvement.
Your Impact
As a Sales Development Manager, you will:
Be a talent multiplier: Hire, onboard, and develop a diverse, high-performing team of BDRs. Use coaching and regular feedback to help each team member grow into sales-ready talent for future Account Executive roles.
Lead with motivation: Inspire your team to exceed quota through data-driven coaching, creative incentives, and recognition. Foster a culture of curiosity, accountability, and development.
Drive business performance: Drive outbound prospecting strategy and execution to generate quality pipeline and revenue.
Operational excellence: Build and optimize processes to maximize efficiency, productivity, and impact.
Problem solving & strategy: Use data to identify performance gaps and opportunities, and develop plans to address them quickly.
Pipeline & forecast management: Regularly track, analyze, and report on team and individual performance against goals; forecast pipeline and revenue contribution accurately.
Cross-functional leadership: Partner cross functionality with Operations, Marketing, Programs, Strategy, and Sales Leadership to align on business priorities, campaign follow-up, and market strategy.
Your Qualifications
3+ years of sales leadership experience leading teams of 7+ quota-carrying reps (preferably in business development, inside sales, or SDR/BDR environments).
Proven track record of delivering on pipeline and revenue goals.
Strong executive presence, communication, and presentation skills.
Passion for coaching and developing early career talent.
Experience collaborating cross-functionally with Sales, Marketing, Strategy, and Enablement.
Bachelor’s degree strongly preferred.
Self-starter who thrives in a fast-paced, constantly evolving environment.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Salesforce Vancouver, British Columbia, CAN Office
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