Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit www.central1.com.
What we offer:
Work-life flexibility
Hybrid work environment
Variable annual incentive plan
Generous annual vacation allotment
Top-notch flexible benefits plan including family building and gender affirmation
Retirement Plan, matched contributions at 6%
Access to a learning platform and educational assistance support
Access to a virtual wellness platform
Career development opportunities
Wellness Flex Fund to support personal interest and activities
Day off to volunteer in your community and other paid time off options
Corporate discounts
*subject to employment agreement
Job Summary:
As Manager, Operational Risk, you'll lead how we identify, assess, and manage operational risks across Central 1. You'll work with teams throughout the organization to strengthen our risk management practices and build a strong risk-aware culture.
What you'll be doing:
Lead Risk Management Initiatives
Partner with teams across the organization to implement and improve our operational risk management (ORM) and enterprise risk management (ERM) frameworks
Guide the organization through risk assessments including Risk Control Self-Assessments, New Initiative Risk Assessments, and Fraud Risk Assessments
Monitor and report on operational risks across the organization
Drive Risk Awareness and Education
Develop training programs that help employees understand risk in their day-to-day work
Build a consistent approach to risk management throughout Central 1
Act as a subject matter expert and trusted advisor on operational risk topics
Support Decision-Making
Create clear, actionable risk reports for management
Provide input on policies, standards, and procedures to strengthen our internal controls
Maintain our Governance, Risk, and Compliance (GRC) platform
Lead Projects and Collaborate
Facilitate meetings with stakeholders at all levels
Create project plans and drive initiatives forward
Build strong working relationships across different teams and functions
What you'll have:
Degree in finance, risk, business, or related field (risk designation preferred)
5+ years of progressive risk management experience (business line experience is a plus)
Strong analytical and quantitative abilities
Understanding of treasury and payments businesses
Knowledge of risk management concepts: operational risk, Risk Appetite, RCSA, Third Party Risk Management, Technology Risk, and operational resilience
Experience with GRC platforms, risk analytics tools, and Microsoft Suite
Excellent problem-solving and critical thinking skills
Ability to break down complex situations into clear, manageable steps
Strong communication skills—you can explain complex risk concepts to senior leaders and non-risk audiences
Proven ability to build trust and manage relationships across different teams
Experience writing policies, standards, and procedures
Subject matter expertise in technology, information security, fraud management, or other operational risk areas
Salary range: $100,000-$112,000
The salary range represents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
#LI-Hybrid
Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.
Top Skills
Central 1 Vancouver, British Columbia, CAN Office
1441 Creekside Drive, , Vancouver, BC , Canada, V6J 4S8,
