Manager, Client Leadership

Job Description:

We are iProspect, our mission is to accelerate growth at the new intersection of media. As people have never been more connected, growth happens at the intersection of culture, content, data and technology. At iProspect we are defining a new era of performance driven brand building, our unique perspective allows us to find and understand this intersection in ways that make us better at building brands out of every media connection, now and for the future.

Through our work across all channels, we are focused on delivering better business results through optimization, creation and analysis of our media work. Our scope ranges from recommending how channels can work together to drive results, how to use content more effectively to optimize channel performance and maximizing visibility in key platforms

The Manager, Client Leadership, is a key media partner for our clients. They are the expert on the client’s business and a leader in media strategy for the client and internally with the agency. The CL Manager has a strong working knowledge of the media landscape and available media research. This role manages the account team resource to deliver on key client objectives.

As the Manager, Client Leadership, you will work closely with the client to understand both long-term objectives for the year ahead and short-term campaign needs. You will work with the Director and relevant Media Planners and Buyers to provide annual strategic media recommendations, ongoing updates on media trends or landscape and provide guidance on best practice to your media team.

Key areas of expertise and responsibility

Media:

• Supporting the Director, Client Leadership to develop strategic direction of the client’s business and detailed media plans

• Provides leadership to the rest of the team, in terms of client strategic direction, recommendations and overall team development

• Supervises the media planner / buyer, media buyer and media coordinator on deliverables for the client’s business, ensuring they are in line with client briefs and objectives

• Accountable for media plan output: blocking chart, MPAs, timelines, accuracy, and overall excellence

• Responsible for budget control management, reviewing team’s updates

• Overseeing deliverables on media and managing team workload

• Providing support / problem solving for team

Relationship with team and clients:

• Building trusting, collaborative relationships with clients, team and partner agencies at appropriate levels

• Leads presentations with clients and supports team in their presentations

• Manages expectation of client deliverables, ensuring team meet deadlines

Research:

• Knowledge and understanding of key media tools – Lens, Comb, Comscore, Video Planners, Google Ads Manager, Meta planner, etc and terminology CPPs, GRPs, CPMs, KPIs, CTRs etc.

• Expert on using audience insights / media insights and lead strategic recommendations

Reporting:

• Reviews the reports put together by the team and offers feedback and guidance

• Ensures reports are delivering on client KPIs / objectives

• Manages deliverables and deadlines

Experience / key skills:

• Significant media experience across channels (traditional and digital)

• Previous agency experience considered an asset

• Strong organizational skills, project management and communication skills

• Analytically driven and Deadline focused

• Advanced computer skills (MS Word, Excel, PowerPoint, Outlook)

• Experience managing complex blocking charts

• Experience managing complex budgets, invoicing, accruals, and BCRs

• Communication between different internal teams​; Expresses oneself clearly and concisely in oral communications; Writes in a clear, compelling and concise manner

• Organization, keeping multiple projects on-track, structuring and executing work

• Proactive problem solving / anticipating client / team needs​

Additional information

The salary range for this position is $80k-$85k. Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.

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