Senior Localization Software Operations Specialist

Company Overview

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Aperçu de l’entreprise

Chez Motorola Solutions, nous sommes guidés par un objectif commun: aider les gens à donner le meilleur d’eux-mêmes dans les moments les plus importants - et nous sommes à la hauteur de notre engagement en créant des solutions sécurisées. Parce que les gens ne peuvent donner le meilleur d’eux-mêmes que lorsqu’ils se sentent en sécurité et qu’ils le sont. Nous créons des solutions sécurisées en développant les meilleures technologies intégrées à travers les écosystèmes de sûreté et de sécurité. Qu’il s’agisse d’appareils et de réseaux de communications essentiels, d’une sécurité vidéo et d’un contrôle d’accès basés sur l’IA ou d’une capacité d’unir la voix, vidéo et les données dans un seul centre de commandement. Nous créons des solutions sécurisées en connectant les agences de sécurité publique et les entreprises, permettant ainsi une collaboration essentielle entre les personnes qui ont besoin d’aide et les personnes pouvant aider. Le travail que nous accomplissons ici est primordial.

Department OverviewAt Motorola Solutions we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Avigilon, a Motorola Solutions company, designs, develops, and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems.
Job Description

The Senior Localization Software Operations Specialist will oversee all aspects of the software localization program, including but not limited to internally & externally hosted tools; process integrations and workflows with vendors & developers; establishing quality assurance metrics to monitor and report on bug prevention & cost saving trends; prioritization & resourcing; and the overall operations of our software localization department. You will partner closely with UX, QA, IT, product managers and software development teams to identify opportunities for new process integrations, optimize existing tools, and ensure all software developers are following internationalization best practices and overall process requirements.

What You Will Do:

• Manage the end-to-end software localization project pipeline, prioritizing projects and activities based on business needs and resource & budget availability, as directed by the Localization Manager.
• Maintain localization metrics that enable regular and consistent reporting to show clear trends on localization quality, costs and process efficiencies.
• Recruit, onboard, train and provide continuous support and mentorship to localization developers and project managers, ensuring internal process documentation and clearly communicated and up to date. 
• Partner closely with software developers, quality assurance engineers, project managers, IT, and language specialists to drive continuous improvement in quality, process efficiencies and cost reductions.
• Develop, maintain, and socialize localization process documentation, ensuring that all software development teams are adhering to internationalization best practices and software localization processes across the organization
• Maintain, add and enhance features in the Localization Tools portal 
• Manage Micro Frontend localization projects end to end to maintain visibility into current processes and challenges.
• Report on Localization QA metrics to demonstrate how addressing processes upstream, both internally with dev teams and externally with linguists and localization vendors, directly impact both linguistic and functional bugs 
• Actively participate in GenAI efforts related to early LQA evaluation using MSI LLMs
• Proactively identify new opportunities to creatively troubleshoot challenges by actively participating in localization events, forums, and peer to peer engagements to both address internal challenges and contribute to the overall maturation and progression of the Localization industry 

Qualifications:

• Deep understanding of cultural sensitivities and differences, and the ability to suggest changes so software can be adapted to various cultural contexts effectively
• Excellent communication skills, with the ability to clearly convey complex linguistic concepts to a variety of audiences, and collaborate effectively with cross-functional teams
• Experience with specific localization software, knowledge in a particular area of linguistics such as syntax, or semantics, as well as experience working in a multilingual environment
• University Degree
• Automation testing and/or tasks automation.
• Nice to have: native fluency in a second language
• Desired Technical skills: 
• Python, Javascript, Kubernetes, React and MSSQL. 
• Git enterprise source control or similar version control system
• Knowledge of development lifecycle
• Basic knowledge of software pipelines

The base salary range for this position in British Columbia is 75,000 - 89,000 CAD depending on experience.

#LI-CA1

Basic Requirements

• University Degree
• 3+ years of experience in localization or software development

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un handicap physique et/ou mental. Si vous avez besoin de mesures d’adaptation, svp nous faire parvenir un courriel à [email protected].