Key Accounts Manager

We are looking for a driven individual to join our finance team and play a key role in supporting the financial well-being of our strategic accounts and managing relationships with top-tier B2B customers (key accounts) to maximize value for both the company and the client. The successful candidate will have a proven track record of managing multiple tasks in a busy work environment, proficiency working with ERP software and a willingness to learn.  We are looking for someone with a positive can-do attitude who takes pride in their work. 
 
RESPONSIBILITIES:
Relationship Management:

• Builds strong, long-term loyalty with key accounts, going beyond transactional interactions to foster deep partnerships
• Connects the Finance function's work to the specific needs of business areas or key accounts, creating a customer-centric and agile approach.

Establishing and Maintaining Program Governance:

• Define standards and KPI, developing and managing a program-level reporting framework, providing timely and accurate updates on progress, performance, financials, risks, and issues to stakeholders.
• Provides strategic financial advice to key account stakeholders to address their needs and challenges.

Financial Management and Control:

• Overseeing key account related program budgets, tracking actual expenditures against forecasts
• Ensuring diligent oversight of program-related accounts receivable (AR) and accounts payable (AP) processes to optimize cash flow and financial accuracy.
• Support internal financial forecasting and analysis by providing specific key account insights

Revenue Growth: Together with financial business partners, identify opportunities for
upselling (i.e. services) and cross-selling within key accounts
Change Management Control: Implementing and managing a structured change control process for programs.
Profitability improvement: Together with financial business partners, identify opportunities within key accounts
QUALIFICATIONS:

• Financial Acumen: Strong capabilities in financial analysis, budgeting, cash flow management, and forecasting. Min 10 years of experience in related functons.
• Strategic Thinking: Ability to develop and implement strategies to manage and grow key customer relationships.
• Communication Skills: Excellent verbal and written communication to act as a clear, single point of contact and to foster strong relationships with internal and external stakeholders.
• Analytical Skills: Ability to interpret complex financial data to uncover trends and opportunities within key accounts.
• Customer Centricity: A focus on deeply understanding and addressing the unique needs and challenges of key customers.

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job:

• Must be able to effectively communicate, (i.e., see, hear, speak, and write clearly), in English, in order to communicate with colleagues and/or customers;
• Manual dexterity required for all day computer work, occasional reaching, lifting of light office objects, and operating office equipment.
• Ability to focus, at a computer, for extended periods of time. 

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job:

• The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate.