Provide IT support to colleagues, maintaining systems, resolving issues, assisting with onboarding, and improving processes and documentation.
As an IT Support at QuantCo, you will be tasked with ensuring that colleagues can work productively by keeping IT systems updated and making sure related operations are running smoothly. This will involve working closely with our Data Scientists, Engineers, and Talent Operations team to help resolve inefficient processes, communication barriers, and general IT issues while also improving outdated infrastructure.
Responsibilities:
- Provide first-level support in day-to-day business operations by phone, e-mail, and in-person
- Device management, including setting up and configuring workstation computers, printers, and scanners as well as maintenance of high-end IT inventory
- Assistance with on- and offboarding of employees
- Support in the creation of instructions, user documentation, and automatization of processes
- Conducting further development (and subsequent implementation) of IT-supported projects and their related processes and applications
We are looking for a detail-oriented team player with an affinity for IT, a passion for technology and:
- Enrolment in a technically-oriented degree (Bachelor's or Master's degree program)
- Proficient knowledge of Windows, and/or other operating systems and office solutions
- First experience with tools/platforms for managing tasks and projects
- Excellent oral and written skills in German and English
- Exceptional organizational skills
- Hands-on approach and proactive service orientation
Preferred:
- Basic knowledge of scripting/programming
- First experience in working with SQL databases
What we offer:
- Be part of an exceptional company with a supportive and collaborative team.
- Flexible working hours and remote work opportunities.
- The opportunity to shape your role by implementing your ideas from day one.
- Competitive compensation, ideally 10 hours per week.
About QuantCo
At QuantCo, we leverage expertise in data science, engineering, and economics to help organizations turn data into decisions. Started by 4 PhDs from Harvard and Stanford, we are now more than 180 professionals with extensive quantitative, engineering, and business experience. We are globally distributed with offices in Berlin, Boston, Cologne, Karlsruhe, London, Munich, San Francisco, and Zurich.
Our solutions include algorithmic pricing, data-driven claims management, and high-dimensional forecasting systems. Our customers include some of the largest financial, retail, and healthcare organizations in the US and Europe. We impact core business processes and decisions by combining advanced data-driven insights with scalable engineering solutions.
We are excited about writing mission-critical code that affects millions of people and impacts billions of dollars. If you feel the same way, we look forward to hearing from you.
QuantCo does not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Top Skills
SQL
Windows
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