IT Project Coordinator

About Us

At Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.
This role is ideal for someone early in their project management career who thrives in a fast-paced environment, enjoys cultivating client relationships, and takes pride in elevating the end-user experience from kickoff through post-launch support. We are looking for a highly organized, proactive, and client-focused IT Project Coordinator to support the successful delivery of technology initiatives. This role is more than administrative coordination. It is a key delivery support position within our project management function, helping ensure projects stay organized, on track, and aligned across clients, technical teams, and internal stakeholders. You will work closely with project leadership while taking ownership of core coordination responsibilities across multiple projects. To succeed in this role, you will bring a solid foundation in project delivery, be comfortable working in Agile or hybrid environments, and be ready to grow into a broader project management career path. A background in technology, software delivery, or development environments will be valuable.

What You Will Be Doing

• Partner with the project teams to maintain project plans, schedules, milestones, risks, dependencies, and action items
• Facilitate day-to-day project coordination, including scheduling meetings, preparing agendas, documenting decisions, and ensuring follow-through on next steps
• Act as a central point of coordination between clients, internal stakeholders, technical teams, and customer-facing teams to keep communication clear and aligned
• Translate client and business requirements into organized tasks, timelines, and follow-up activities for the delivery team
• Monitor project progress and help identify schedule impacts, delivery risks, bottlenecks, or issues early, escalating where needed
• Prepare project status updates, reports, dashboards, and presentation materials for internal and client-facing stakeholders
• Maintain accurate and accessible project documentation
• Support Agile delivery practices such as backlog tracking, sprint coordination, standups, retrospectives, and cross-functional follow-up as needed
• Help improve internal project delivery processes, documentation standards, team coordination practices, and project reporting consistency
• Contribute to a positive client experience by ensuring responsiveness, follow-through, and strong organizational support throughout the project lifecycle

What You Bring

• 2–4 years of experience in project coordination, project support, delivery coordination, Scrum support, or a similar role in an IT, software, or technology-driven environment
• Post-secondary education in Business, Information Technology, or a related field, or equivalent practical experience
• Working knowledge of project delivery methodologies such as Agile, Scrum, or Hybrid, with the ability to adapt based on project needs
• Experience using tools such as JIRA, Confluence, Microsoft Suite; familiarity with project tracking and reporting tools is an asset
• Strong organizational and time-management skills, with the ability to manage multiple priorities across concurrent projects
• Excellent written and verbal communication skills, including the ability to communicate clearly with technical teams, business stakeholders, and clients
• A high level of attention to detail and a disciplined approach to documentation, follow-up, and task ownership
• A proactive, solution-oriented mindset with the ability to work independently while collaborating effectively with others
• Comfort working in fast-paced environments where priorities may shift and where structure, judgment, and initiative are highly valued
• A background in software development, technical support, business systems, or delivery environments is considered an asset
• Interest in process improvement, delivery optimization, automation, customer success, or operational efficiency is also an asset

What We Offer

• Meaningful Work: Contribute to technology initiatives that directly support business operations and client success
• Growth Opportunity: Join a team where you will gain hands-on exposure to project delivery, client engagement, process improvement, and implementation work
• Collaborative Environment: Work closely with experienced project leadership and cross-functional teams in a supportive, team-oriented setting
• Impact: Play an important role in strengthening delivery excellence, team coordination, and client experience across a diverse portfolio of projects