Interim Key Account Manager

Posted 13 Days Ago
Be an Early Applicant
2 Locations
5-7 Years Experience
Healthtech • Pharmaceutical
The Role
The Key Account Manager is responsible for managing and developing relationships with key retail accounts, driving sales through partnerships, and executing marketing initiatives. This role involves planning revenue, achieving KPIs, and maintaining accurate budgets, while collaborating with Provincial Sales Managers and Territory Managers to enhance brand visibility and education among customers.
Summary Generated by Built In

The Company

At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and disruptive portfolio of cannabis and hemp-derived products.

Canopy Growth is the world's leading cannabis and hemp company. We recognize that employees are at the core of our success, and we take pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity.

Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth. If you are interested in building global challenger brands, scaling a business, and working in a values-driven environment, we want to hear from you!

The Opportunity

Reporting to the Head of Key Accounts & Emerging Channels, the Key Account Manager will be responsible for managing sales and relationships with licensed retail key accounts in the Ontario market. This is an exciting fast-paced sales opportunity for the right self-starter who is able to build customer relationships, sell in a fact-based manner, is data and category driven, and has previous experience with retail chain management including joint business planning, sales management, and merchandise planning.

Responsibilities

Selling and Influencing

  • Manage key accounts as assigned by the Head of Key Accounts.

  • Build new partnerships with emerging chains in the Ontario market, and secure business with those customers.

  • Plan revenue through service, new distribution analysis, NPD execution, promo pricing, In-store visibility, and account management.

  • Develop marketing initiatives with the customer marketing team based on your customers' needs and ability to execute at retail.

  • Effectively manage a given key account list, ensuring all administration records and information is up to date

  • Work in conjunction with the Provincial Sales Managers, and Territory Managers to effectively lead industry and brand education sessions with key customers and their staff

  • Achieve KPI targets on:

    Margin, net revenue, distribution, penetration, and market share

  • Product placement

  • Price accuracy and communication

  • Product quality standards

  • Representing Canopy in line with brand and merchandising guidelines 

Relationship Management

  • Build and maintain meaningful and valuable relationships that are favorable in supporting the annual operating plan

  • Build and develop relationships with key account owners and/or executives at a head office level

  • Build appropriate programs, planograms and product features that benefit both Canopy and the key account 

  • Communicate and work cohesively with the Territory Managers on distribution, programs and features

Planning/Self-Management 

  • Execute Region annual plan and commitments

  • Manage own time including building effective weekly/monthly schedules

  • Maintain and accurately track annual sales and consumer budgets on time

  • Effectively manage a budget to drive volume and share growth within acceptable trade practices, according to brand strategy and merchandising guidelines. Monitor and manage sales expenses within an allotted budget.

  • Execute all programs within established guidelines

  • Collaborate with the Provincial Sales Manager in planning sales activities and setting sales goals for assigned Region

Experience

  • University degree preferred

  • A combination of sales acumen, marketing experience, senior customer management experience, polished presentation skills, and data analytics

  • An insatiable curiosity of what makes customers tick and the ability to turn that curiosity into sales opportunities to drive Canopy Growth’s and our customer’s business

  • Proven track record in achieving sales quotas and in-store condition KPI’s targets

  • Previous success in building and growing relationships with chain accounts.

  • Clean drivers abstract 

  • A technologically savvy individual who is comfortable working in a data driven environment

  • Experience in Beverage Alcohol, FMCPG, or relatable industries an asset

  • 5+ years’ experience in Sales, Account Management, Category Management or Trade Marketing in a related CPG Business

  • Proven track record of working remotely and independently

Other Details

This is a 1 year contract role based out of the GTA, Ontario.

We appreciate your interest, and promise to review all applications, but we will only be contacting those who best fit the requirements.

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please notify your Talent Acquisition Partner. Please note, the chosen applicant will be required to successfully complete background and reference checks.

The Company
Smiths Falls, Ontario
806 Employees
On-site Workplace
Year Founded: 2014

What We Do

Canopy is a world leading cannabis company focused on unleashing the power of cannabis to improve lives. From supporting personal wellness to fostering economic opportunity and striving towards social justice, Canopy is showcasing the capacity of cannabis as a force for good

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