D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.
General Description (Job Summary):
If you’re one of those HR people who love systems and data, we have your next opportunity! Get in on the cutting edge of HR Systems with our People and Culture (PnC) team. You will be an HRIS (Human Resources Information System) Administrator extraordinaire, creating system enhancements that are optimally designed, configured, and work well within D2L’s system infrastructure. You will also interact with employees as you help them out with any questions, systems training needs, and work collaboratively with the rest of our People and Culture team.
The Systems Administrator Support role is a key position within the People and Culture team, responsible for assisting with the administration, maintenance, and continuous improvement of the Dayforce system. This role focuses on supporting system releases, module oversight, and issue resolution to ensure seamless functionality and optimal user experience across all modules.
Major Responsibilities (How Will I Make an Impact?):
Dayforce Releases:
Collaborate with the Systems Administrator to review upcoming Dayforce releases.
- Assess potential impacts of new features and updates on existing modules.
- Document release notes and communicate relevant changes to stakeholders.
Roll Out of Releases:
- Support the planning and execution of Dayforce release rollouts.
- Coordinate with cross-functional teams to ensure smooth deployment.
- Assist in conducting system testing to identify and resolve potential issues prior to release.
Module Oversight and Support:
- Provide ongoing support for Dayforce modules, ensuring consistent performance.
- Monitor system functionality to proactively identify areas for improvement.
- Assist with the configuration and optimization of modules to meet business needs.
Admin Module Support:
- Serve as the first point of contact for administrative module-related inquiries.
- Troubleshoot and resolve system issues, escalating complex problems to the Systems Administrator as needed.
- Maintain system documentation and user guides to support administrative functions.
Module Bugs and Issues:
- Track, analyze, and resolve module bugs and technical issues.
- Collaborate with internal teams and external vendors to address system defects.
- Provide detailed reporting on recurring issues and recommend long-term solutions.
Competencies (What you’ll bring to the role):
- 5+ years of relevant experience working in a fast-paced, high-tech environment
- Proven experience administering and configuring the Dayforce HRIS
- Advanced knowledge of Excel and proven ability to work with other MS Office tools
- Experience with SharePoint, SQL and XML preferred
- Experience implementing an HRIS or related modules ,
- Strong analytical and problem-solving skills with an aptitude for working with data
- Excellent attention to detail; understands the importance of data integrity
- Excellent communication skills and ability to collaborate with and influence key stakeholder groups
- Proven ability to identify process efficiencies and drive continuous improvement initiatives
- Strength in organizing and coordinating multiple activities and projects at one time, while effectively managing disruptions and changing priorities
- Self-starter with proven initiative and a collaborative approach
- Ability to independently exercise decision making authority over technical tasks and recommend system functionality to meet business requirements.
D2L Leadership Competencies
- Leads by Example with personal and professional integrity, high accountability and say/do ratio.
- Boundaryless collaboration and influence skills both within team, peer group and broader organization. Effective communicator with a proven track record of.
- Delivers Awesome Outcomes: Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
- Talent Magnet: Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
- Better, Smarter, Faster: An agile learner, with a growth mindset, attention to detail and organizational skills. An operationally minded leader, with a focus on continuous improvement and innovation.
- Wins Hearts and Minds: An effective communicator, with the ability to connect the why and the what. A change agent, with proven delegation, motivation, and team building skills.
Suggested Qualifications/Experience:
- Bachelor’s degree or equivalent in a Human Resources, Information Systems, or related field preferred
Note: The preferred candidate for this role works in the EST time zone, or is willing to time-shift their day around the EST time zone
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Base Salary Range
$90,000—$110,000 CAD
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
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