Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
At Realtor.com, we help tens of millions of people make informed real estate decisions with confidence. As our platform grows, so does our ambition to deliver new features quickly while upholding the highest standards of quality. We are a technology-driven company where quality is not just a goal, but a shared responsibility across all engineering teams. You will play a central role in shaping how we achieve quality at speed and scale.
The OpportunityWe are searching for a Head of Quality who will transform Realtor.com’s approach to quality from embedded QA to a model focused on enablement, automation, and transparency. This leader will empower every engineering team to own and accelerate quality. You will build the frameworks, processes, and culture that make quality repeatable and measurable across our company, with a strong emphasis on modern, AI-driven solutions.
What You’ll Do- Define and lead the shift from embedded QA to an enablement-focused quality model
- Champion an AI-first approach, introducing and scaling new QA tools and automation across engineering teams
- Audit all current QA processes and vendors, recommending what to evolve, keep, or replace
- Build frameworks, infrastructure, and best practices that make quality self-service and repeatable
- Make quality metrics and dashboards highly visible so teams can own and improve their results
- Promote a culture of accountability, continuous improvement, and knowledge sharing around quality
- 12+ years in quality engineering or test automation roles, including 7+ years of management experience, and experience enabling large product teams
- Bachelor’s degree or equivalent experience
- Proven track record transforming QA organizations and modernizing processes and tooling
- Deep expertise with automation frameworks, CI/CD pipelines, and cloud-based testing
- Hands-on experience evaluating and deploying AI-driven QA tools
- Strong analytical skills with a focus on metrics, transparency, and process improvement
- Collaborative, influential, and comfortable leading change across engineering organizations
- Effective mentor and communicator, able to drive adoption of new practices
At Realtor.com, you will shape how our users experience one of the most important transactions of their lives. Here, you will have a mandate to reimagine how quality is achieved at scale, with the support of an organization that values innovation, transparency, and rapid delivery. If you are energized by the challenge of transforming quality for a growing platform, and you believe the future of quality is AI-driven, transparent, and collaborative, this is the place to make a lasting impact.
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
