We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The Growth Support Specialist is part of a national team that collaborates with pursuit leaders to produce brand- and risk-compliant proposals, pursuit deliverables and other documents.
1. Coordinate with pursuit leaders, business developers and other internal team members to prepare and produce pursuit documents.
- Prepare pursuit documents leveraging existing text and graphics using multiple databases and resources.
- Review pursuit deliverables to monitor brand and risk compliance and quality assurance standards while ensuring adherence to Associated Press (AP) and RSM guidelines.
- Project manage pursuit to coordinate version control, edits, and meet deadlines.
- Keep abreast and knowledgeable of firm thought leadership.
- Ensure that pursuit documents leverage current statistics, graphics and language.
- Create and coordinate delivery of pursuit documents.
- Serve as a resource to others within the team and within the firm for proofreading and editing to ensure proposal documents, bios and other pursuit materials adhere to firm brand and risk guidelines.
- Monitors CRM platform to ensure proposal data is reflected accurately.
- Maintain accuracy of records within the SharePoint request database
2. Talent and Team Development
- Regularly engages, participates and contributes to group discussions and activities within their teams.
- Ensure effective support of relationship development and growth strategy by collaborating with ESS growth team leaders, engagement leaders, business developers and pursuit teams.
- Collaborates effectively with Growth Support leaders, team members, ESS sub functions, and other internal Firm Client Service (FCS) teams to ensure business needs are met.
3. Support office operations
- Assist with ordering, stocking, and organizing supplies
- Provide hands-on support for in-office meetings, including coordinating catering and maintaining meeting rooms
- Offer general administrative assistance to help keep the office running smoothly
- Serve as a backup receptionist as needed, ensuring a warm and professional first impression for guests and callers
4. Works directly with market developer or pursuit leader to support the successful execution of market-facing seminars, conferences, meetings, and networking events.
5. Serves as primary resource for CRM database support within practice, local market and/or industry.
6. Coordinates and supports local market, line of business or industry-focused intentional growth strategy.
7. Other duties as assigned
Education:
- Diploma or 2 years of experience in related field
Technical/Soft skills:
- Demonstrates a working knowledge of tools, resources and technology required with assigned responsibilities
- Some experience with customer relationship management software
- Intermediate Microsoft Office skills
- Ability to communicate with a diverse audience both verbally and in writing
- Ability to learn other platforms (i.e. Microsoft Dynamics)
- Strong grammar and proofreading knowledge
- Effective organization, prioritization and time management skills and attention to detail
Experience:
- 1-3 years’ relevant experience in a related field or area
- Demonstrated experience managing multiple projects of low to moderate risk
- Ability to interact with multiple levels of leadership
Leadership:
- Cultivates a safe environment to ask questions, share innovative ideas and make suggestions.
- Provides relevant and timely performance feedback to others, both positive and constructive
- Provides peer-to-peer collaboration and guidance
- Helps build a diverse and inclusive culture in the workplace
Preferred:
- Ability to work outside core work hours on occasion if needed
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $47,500 - $64,500
