Group Product Manager, Mortgage Retention Analytics

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Reporting to the Senior Director, Mortgage Retention, the Group Product Manager, Mortgage Retention Analytics will lead reporting and analytical efforts related to CIBC’s Mortgage Retention. The Group Product Manager will ensure we have the required oversight of trends and insights from our results to guide key tactics to improve our mortgage retention.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Data analysis and insights generation - Generate ongoing reporting and analyze large datasets to identify trends, patterns, and opportunities by translating raw data into actionable insights.

• Strategic and analytical - Support leadership in making data-driven decisions by providing timely and accurate insights. Develop dashboards, reports, and visualizations to monitor key performance indicators.

• Business collaboration - Work closely with partners across departments to understand their needs and provide tailored analytical and reporting solutions.

• Storytelling - Share insights in a compelling and concise manner to technical and non-technical audiences to support our business results. You should be comfortable building and delivering presentations to peers, partners and executives.

Who you are

• You can demonstrate experience in a product management, data analytics or a business insights role for 3+ years with proficiency in data analytics tools such as Excel (VBA) and Power BI. Experience with other solutions such as SQL, SAS, Python are an asset.

• You are analytical. You have strong analytical and problem-solving skills and excellent communication and presentation skills sufficient to prepare and present material to an executive audience.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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