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CIBC

Group Product Manager, Client Acquisition, Insurance

Posted 2 Days Ago
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Toronto, ON
Senior level
Toronto, ON
Senior level
The Group Product Manager will lead acquisition strategies in insurance, drive collaboration across teams, and enhance client engagement while maximizing profitability and performance metrics.
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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of Insurance Product Management, you’ll be responsible for supporting and executing the development of acquisition and engagement strategies to maximize client profitability and remain competitive in the marketplace. As a Group Product Manager, you’ll manage and monitor key business metrics to exceed industry growth. Lead initiatives including establishing objectives, setting priorities for campaign management, and continue to evolve the existing processes and systems to optimize the revenue from products and client experiences.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

  • Business Growth – Deliver year over year growth in product portfolio business performance and engagement business key performance indicators.

  • Insurance Acquisition Thought Leadership and Planning – Identify untapped opportunities to drive growth informed by consumer, category, and business insights and data as well as industry and competitive trends.  You will consistently challenge existing business practices and proactively champion the evolution of the business to respond to the changing Insurance Industry landscape.  You will build, deliver and champion a year over year growth strategy that will strive to position your product as an industry leader in client acquisition and engagement.

  • Champion, Lead, and Deliver Key Initiatives – Champion and lead opportunities, development of business cases, and successfully secure support and alignment to the initiatives.  You will lead cross functional teams to successfully deliver key initiatives that drive performance on key business metrics, on time, and in budget. You will demonstrate the value of initiatives on the business, draw key fact based insights and conclusions to inform continuous improvement go-forward strategies.

  • Build Strong Relationships and Collaborative Partnerships with key stakeholders – Build collaborative partnerships and strong relationships with key stakeholders will be a key part of your success.  You will collaborate with multiple partners from across the enterprise to identify opportunities and successfully deliver initiatives that drive business results and enhance overall client experience.

  • Drive Change – Identify opportunities for change in both what we do and how we deliver, that will drive team and business performance.  You will successfully secure support for your ideas, and drive implementation of recommended changes in partnership with others. 

Who you are

  • You can demonstrate experience in acquisition and engagement planning, execution and pricing best-practices (5+ years). You also have in-depth knowledge of insurance products. You have strategic planning skills sufficient to establish and co-ordinate complex assignments and projects which can be ambiguous in nature.

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

  • You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

  • You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

  • You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Acquisition Management, Analytical Thinking, Business Results, Client Engagement Management, Client Retention Programs, Communication, Data Analysis, Digital Marketing Development, Email Marketing Strategy, Leadership, Market Research, Online Marketing, Performance Driven, Planning Ability, Product Analysis, Strategic Objectives, Taking Initiative, Teamwork

Top Skills

Data Analysis
Digital Marketing
Email Marketing
Market Research

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