Frontend Engineer, Staff

Do you love building new products while leveraging engineering best practices? Does the thought of creating client-focused, small-business-oriented products inspire you to craft high-quality, well-tested, and resilient code? Is React your preferred environment to build complex and interactive User Interfaces? If so, keep reading; this might be the product development environment for you.

About Us:

ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides a commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark.

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time. 

About the Position:

ChowNow’s Engineering Team has built a modern platform to enable restaurants to streamline their online ordering processes and create a strong digital brand. Our “quality product first” approach to engineering contributes to our success and brand recognition. We’ve reached the time when we need to grow and scale our engineering team to meet the demand of the many exciting new products and features on our roadmap.

As the Staff Frontend Engineer, you will help architect, build, deploy and monitor ChowNow’s FE applications. You will work closely with other disciplines to build new features with an emphasis on quality. You will work with the team on setting standards, best practices and continuously improving the development process. You will be on the front lines and have a critical part in integrating two teams into one codebase. This is a 100% hands-on coding role with a strong research and advocacy component. 

This is a remote position located in the Greater Victoria Area (including Vancouver) in British Columbia, Canada and will require a monthly visit to our Victoria office.

Reports to an Engineering Manager; No direct reports.

What We Love About You:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

What Success Looks Like:

Within 30 days, you’ll…

• Review product requirements and design documents, perform code reviews and weigh in on implementation choices.
• Contribute to the development of current frontend projects.
• Understand how business goals, PCI compliance, and other aspects affect our internal processes.

Within 60 days, you’ll…

• Support and collaborate with cross-functional teams to ensure consistent application of engineering practices.
• Provide guidance for new product development and frontend architecture evolution
• Propose and advocate for best practices to help “level up” the team.

Within 90 days, you’ll…

• Work with your manager to develop proposals for front end solutions to solve complex business needs
• Collaborate with senior staff in other disciplines (e.g. back end, QA, DevOps, etc.) to build consensus toward proposed solutions
• Collaborate with product managers and engineers on defining a high-level technology roadmap addressing tech debt, product roadmap, and other needs.

You Should Apply If:

• You have at least 5+ years of software engineering experience, including at least 2 years experience in a technical lead or staff position.
• You have hands-on experience building responsive web applications using modern component frameworks like React
• You have experience working with scalable, secure, performant micro-services in Python, Node.js or a similar language
• You like working with Backend teams to create well-documented, ergonomic APIs for web and mobile applications to consume
• You have developed, launched and supported large scale B2B and B2C SaaS products.
• You know how to partner with Product, Design, QA and other Engineering Leaders to build compelling products in an Agile environment.
• You can define metrics, instrument their measurement, and lead a team to hit them.
• You are a fan of rapid iteration and experimentation. You think about failures as a learning opportunity. 
• You know how to capitalize on the diverse strengths of the people around you.
• You are a thoughtful mentor and leader who loves supporting your team and collaborating with others to achieve great things.
• You have a point of view but encourage and welcome critiques.
• You thrive in environments supporting your growth, and where you can support others.
• You are passionate with a contagious energy, encouraging those around you to pursue their goals

About Our Benefits:

• Expected Base Salary Range: $180,500 - $199,500 CAD
• Ongoing training and growth opportunities.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited paid vacation 
• Flexible work space (remote, hybrid, or travel-friendly)
• Fun and inclusive culture, summer and holiday get-togethers and lots of committees you can get involved in
• Comprehensive benefits plan (health, dental and short-term counseling)
• Dog-friendly downtown office in Victoria, BC (accessible by transit and close to a diverse range of restaurants) 
• In-office perks - building gym, regular team building activities, unlimited coffee, tea and hot chocolate, town hall snacks
• Employer-contributing student loan assistance program or continuing education reimbursement program 
• Employee Stock Incentive Plan.
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.

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